Jerri Nicole Garth
Tupelo
Summary
Fantastic at using 360 and other software for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. Experienced professional with over ten years of experience in leadership. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Driver License Examiner
Mississippi Department Of Public Safety
11.2018 - Current
- Verified authenticity of foreign identification or immigration documents.
- Stayed up-to-date on Mississippi laws and licensing requirements to complete accurate and efficient reviews.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Wrote, reviewed and submitted ten reports per week for department records
Driver
Tupelo Transit
07.2015 - 11.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Supervisor
Direct TV
02.2010 - 07.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Set overall vision and provided team leadership.
- Maintained compliance with company policies, objectives and communication goals.
Education
High School Diploma -
Tupelo High School
Tupelo, MSNo Degree - Criminal Justice
Itawamba Community College
Fulton, MSClass A Commercial - Commercial Driver
Truck Driver Inst.
Tupelo, MSSkills
- Records management
- Schedule Management
- Employee training
- Application Review
- Creative problem solving
- Proficient in 360
- Document preparation
- Policy analysis
- Money handling
- Data verification
- Database Management
- Researching skills
great customer service via online awards
A customer wrote a review about my customer service skill and professionalism. This was recognized by the state administration and local office managers.
Timeline
Driver License Examiner
Mississippi Department Of Public Safety
11.2018 - Current
Driver
Tupelo Transit
07.2015 - 11.2018
Supervisor
Direct TV
02.2010 - 07.2015
No Degree - Criminal Justice
Itawamba Community College
Class A Commercial - Commercial Driver
Truck Driver Inst.
High School Diploma -
Tupelo High School
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