Ellah Ncube
Itta Bena
Summary
Dedicated candidate eager to put analytical and problem-solving skills to practice in professional setting. Skilled at gathering and analyzing data for research with keen eye for accuracy. Reliable with strong leadership skills for mentoring and supervising students. Flexible with solid adaptability for working in dynamic environment.
Overview
20
20
years of professional experience
Work History
Graduate Assistant
Mississippi Valley State University
09.2023 - Current
- Collaborated with faculty members, contributing to the advancement of knowledge in their respective fields.
- Built and maintained professional relationships with students and faculty members.
- Documented attendance and completed assignments to maintain full class and student records.
- Passionate about learning and committed to continual improvement.
College Algebra Tutor
Mississippi Valley State University
09.2023 - 02.2024
- Promoted a positive learning environment by fostering strong relationships with students, guiding them towards academic success.
- Implemented unique problem-solving techniques to help students overcome difficulties in understanding College Algebra concepts.
- Mentored and coached students with focus on developing independence and self-confidence.
- Created personalized lesson plans to meet needs of diverse learners.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Assistant Administrator and Teacher
Chris Juniors Private School
03.2019 - 05.2023
- Teaching Mathematics, Business Studies, Economics and Natural Science
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Coordinating all administrative processes
- Budgeting
- Organising and managing school events
- Managing of School Policies
- Purchasing of all school requirements
- Preparing Menu and Purchases for the School Hostel
- Daily Reconciliations and banking
- Bank reconciliations
- Managing fees collection and debts collection
- Managing Logistics
- Communication with Parents, regulatory bodies and the public
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Conducted thorough research to identify potential cost-saving measures, leading to more efficient use of company resources.
Sales Manager
Cifa Enterprise Cc
08.2018 - 03.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Preparation of Sales budgets and financial statements
- Preparation of sales promotions
- Review of sales trends and writing reports
- Supervision
- Key account management and ensuring customer care
- Writing and issuing of quotations.
- Management of sales offices.
- Handling of customer complaints
- Bookkeeping
Consultant and Trainer (Social Marketing)
Chris J Consultancy
09.2009 - 09.2010
- Advertising for the consultancy, promoting programmes
- Training in leadership, management, finance, communication and computer related courses
- Advisor and trainer in Social Marketing (HIV and AlDS related Courses) such as;-
- Basic HIV/AIDS facts
- Basic Counselling skills
- Couple Counselling
- Assessing staff training needs
- HIV Main Streaming
- Promoting and advertising HIV Rapid Testing
Sales Personnel and Administrator
Cifa Enterprises Cc.
08.2007 - 09.2010
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Conducted regular reviews of operations and identified areas for improvement.
- Generated reports to suggest corrective actions and process improvements.
- Preparation of Sales budgets and financial statements
- Preparation of sales promotions
- Review of sales trends and writing reports
- Supervision and Training of staff within the various Branches
- Key account management and ensuring customer care
- Writing and issuing of quotations.
- Management of sales offices.
- Preparing the payroll
- Assist in recruitment and selection
- Responsible for the employees’ pension fund
- Handling of customer complaints
- Preparation of Financial Statements
- Preparation of General Ledger
- Bookkeeping
Graduate Trainee
Meikles Department Stores
10.2005 - 06.2006
- Worked in various departments to gain hands-on experience.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Analyzed acquired information and presented to professors.
- Determining pricing strategies
- Merchandising
- Housekeeping
- Point of sale operations
- Banking and writing the daily banking summary i.e sales, and expenditure
- Purchasing from various suppliers
- Office Administration
Graduate Trainee
Cifa Enterprises Cc
02.2004 - 03.2004
- Point of sales operations
- Merchandising
- Pricing
- Customer service
Education
Master of Arts - Rural Public Policy And Planning
Mississippi Valley State University
Itta Bena, MS08.2025
Post Graduate Diploma in Education - Mathematics And Business Studies
Great Zimbabwe University
Masvingo, Zimbabwe12.2022
Bachelor of Commerce - Marketing And Economics
Great Zimbabwe University
Masvingo, Zimbabwe07.2007
Skills
- Student Feedback
- Tutoring expertise
- Relationship Management
- Student Assistance
- Data Analysis
- File Maintenance
- Budget Management
- Sales expertise
- Strategic Planning
- Project Planning
- Problem-Solving
Timeline
Graduate Assistant
Mississippi Valley State University
09.2023 - Current
College Algebra Tutor
Mississippi Valley State University
09.2023 - 02.2024
Assistant Administrator and Teacher
Chris Juniors Private School
03.2019 - 05.2023
Sales Manager
Cifa Enterprise Cc
08.2018 - 03.2019
Consultant and Trainer (Social Marketing)
Chris J Consultancy
09.2009 - 09.2010
Sales Personnel and Administrator
Cifa Enterprises Cc.
08.2007 - 09.2010
Graduate Trainee
Meikles Department Stores
10.2005 - 06.2006
Graduate Trainee
Cifa Enterprises Cc
02.2004 - 03.2004
Master of Arts - Rural Public Policy And Planning
Mississippi Valley State University
Post Graduate Diploma in Education - Mathematics And Business Studies
Great Zimbabwe University
Bachelor of Commerce - Marketing And Economics
Great Zimbabwe University
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