Summary
Overview
Work History
Education
Skills
Timeline
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Aaliyah Walker

West Point

Summary


  • To earn a Master of Public Health (MPH) degree from Mississippi University for Women
  • To work as a health educator, focusing on socioeconomically depressed areas of the South
  • To design health education programs and collaborate with the necessary stakeholders to reduce health disparities
  • To develop community partnerships to address diabetes within communities of color

Overview

10
10
years of professional experience

Work History

Office Manager

Heavenly Angels, LLC
01.2022 - Current
  • Plans daily activities for residents
  • Ensures that medications are ordered, in stock, and promptly dispensed
  • Works as a liaison between government agencies, vendors, and medical facilities
  • Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversees facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

Customer Service Representative

Apple
01.2020 - 2022
  • Assisted customers with orders
  • Advertised new deals and products
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Sales Associate

Russell Cellular
07.2020 - 10.2020
  • Assisted customers with orders
  • Advertised new deals and products
  • Called customers and notified them when they were eligible for upgrades
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Sitel
01.2019 - 01.2020
  • Helped customers with their Direct TV account questions
  • Maintained technician requisitions
  • Worked closely with on-site supervisor

Cashier

Sprint Mart
01.2016 - 2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Science - Health Education

Mississippi University For Women
Columbus, MS
07-2025

Associates Of Arts -

East Mississippi Community College
Mayhew, MS
12.2019

High School Diploma -

West Point High School
West Point, Ms
01.2017

Skills

  • Customer relations
  • Clear oral/written communication
  • Administrative support
  • Bookkeeping
  • Payroll and budgeting
  • Compliance monitoring

Timeline

Office Manager

Heavenly Angels, LLC
01.2022 - Current

Sales Associate

Russell Cellular
07.2020 - 10.2020

Customer Service Representative

Apple
01.2020 - 2022

Customer Service Representative

Sitel
01.2019 - 01.2020

Cashier

Sprint Mart
01.2016 - 2018

Bachelor of Science - Health Education

Mississippi University For Women

Associates Of Arts -

East Mississippi Community College

High School Diploma -

West Point High School

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Aaliyah Walker