Aaron Hester
Vancleave
Summary
Dynamic construction and engineering manager with extensive experience at AT&T, excelling in project management and team leadership. Proven track record of driving operational improvements and enhancing safety compliance. Skilled in conflict resolution and data analysis, I effectively coach teams to achieve high performance and exceed project goals.
Overview
21
21
years of professional experience
Work History
Manager Construction and Engineering
AT&T
Biloxi
08.2021 - Current
- Supervised and managed teams of technicians by leading regular huddles to direct assignments, overseeing inventory flow and distribution, coordinating with dispatch to allocate work orders, and maintaining technician schedules.
- Managed attendance and maintained records for technician supervision, including work order closeout narratives and key metric reports; identified issues and missed customer service opportunities; provided feedback, training, and coaching; ensured proper handling of hardware; managed tool budgeting; evaluated and appraised technician performance.
- Interviewed potential hires and assessed their skill levels.
Lead Construction and Engineering
AT&T
Pascagoula
01.2021 - 08.2021
- Managed projects for AT&T fiber overlay, providing engineering support and leading specialized placement with complete contract oversight.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
SR Air Pressure Plant Maintenance
AT&T
Vancleave
02.2016 - 01.2021
- Saved tens of thousands per project by implementing cost-saving initiatives that addressed long-standing problems.
- Using Testing sequences, best troubleshooting practices, and experience to clear faults in Instrumentation. Pressure and flow transducers installation, repair, and monitoring using DAS. Drove operational improvements which resulted in savings and improved profit margins. As led in pressurized telecommunications cabling we lead in rapid response to outages and preventive upgrades to cables and systems. Worked with irate customers on occasions to understand their needs and provided seamless services. Resolved plant operational problems, improved margins and provided exceptional client support.
Services Technician
AT&T
Pascagoula
02.2007 - 02.2016
- Reviewed schematics and specifications to identify most effective ways to approach repairs and installation projects.
- Completed documentation for accountability and customer use. Performed grounding, bounding, and testing of communication equipment, minimizing network downtime. Trained junior maintenance professionals on repair and installation procedures, enhancing team capability. Utilized problem-solving skills to resolve issues efficiently and escalated significant problems to senior management.
- Completed dismantling of equipment to repair or replace defective components and restore functionality. Secured entrances and exits to reduce opportunities for theft and trespassing. Diagnosed problems in electronic systems using DMM, analog, and digital multi-meters, ensuring accurate troubleshooting. Maintained daily PPE and safety awareness while driving company vehicles.
- Achieved Fiber Optic Certification from AT&T in May 2015, qualified to overlay telecommunications network. Operated Fujikura FSM-80S Fusion Splicer and welding splicer with tube heater and wind protection. Experienced in SC connectors and executed fiber splicing with minimal loss.
Machine Operator
AT&T
Lyman
02.2006 - 02.2007
- Locates buried facilities near the route of "B" service wire using appropriate equipment. Operate a company vehicle with trailer and machinery.
- Locate buried facilities near the route of buried wire using appropriate equipment.
- Executed repairs on low voltage buried utilities, sprinkler systems, and sewage field lines.
- Performed periodic maintenance and non-complex repairs on equipment, supporting overall operational efficiency.
- Read and interpreted simple instructions to complete tasks accurately.
- Adhered to established safety practices and procedures, including manufacturer's specifications for equipment operation.
Electrical Apprentice
Noblitt Electric
Pascagoula
08.2005 - 02.2006
- Installed electrical systems for residential and commercial projects under supervision, ensuring compliance with safety standards.
- Assisted with electrical installation tasks, added new wiring, and adjusted breaker boxes.
- Read blueprints and schematics to determine installation procedures accurately.
- Pulled wires through conduit runs using fish tapes or pull strings.
- Conducted routine inspections of electrical installations for compliance with standards.
- Assisted in electrical installations by adding new wiring and adjusting breaker boxes to meet project specifications.
- Utilized various materials such as PVC conduits, copper wiring, aluminum wiring, and MC cables in installation processes.
Education
Bachelor of Science - Business
Southern New Hampshire University
Hooksett, NH03-2027
Certification -
Certified Smith System Driver Trainer
04-2025
Cloud Practitioner - AWS Certification
Amazon Web Services
Hattiesburg, MS08-2020
Associate of Applied Science - Gautier, MS
Mississippi Gulf Coast Community College
Gautier, MS05-2020
Basic Systems Technician - Gautier, MS
ETA International
Gautier, MS03-2020
Skills
- Project Management
- Project Planning
- Project Coordination
- Project Scheduling
- Project oversight
- Safety Management
- OSHA Reporting
- Inspection
- Quality Management
- Engineering
- Electrical & Instrumentation
- Maintenance
- Management Experience
- Contract management
- Policy implementation
- Performance evaluation
- Data analysis
- Excel
- Microsoft Office
- Microsoft Powerpoint
- Time optimization
- Process improvement
- Business development
- Leadership
- Team leadership
- Coaching
- Communication skills
- Team collaboration
- Conflict resolution
- Expectation setting
- Problem solving
- Problem resolution
- Emergency response
- Safety procedures
- Regulatory compliance
- Work prioritization
- Decision analysis
- Expense Management
- Computer literacy
- Problem resolution
- Process improvement
- Process improvement
Telecommunication Experience
- 20+ years
Affiliations
National Disaster Response (NDR)
Timeline
Manager Construction and Engineering
AT&T
08.2021 - Current
Lead Construction and Engineering
AT&T
01.2021 - 08.2021
SR Air Pressure Plant Maintenance
AT&T
02.2016 - 01.2021
Services Technician
AT&T
02.2007 - 02.2016
Machine Operator
AT&T
02.2006 - 02.2007
Electrical Apprentice
Noblitt Electric
08.2005 - 02.2006
Bachelor of Science - Business
Southern New Hampshire University
Certification -
Certified Smith System Driver Trainer
Cloud Practitioner - AWS Certification
Amazon Web Services
Associate of Applied Science - Gautier, MS
Mississippi Gulf Coast Community College
Basic Systems Technician - Gautier, MS
ETA International