Abby Carney
Madison
Summary
Dependable financial industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.
Overview
12
12
years of professional experience
Work History
Patient Services Coordinator
The Joint Chiropractic
07.2024 - Current
- Facilitated patient scheduling by coordinating appointments and managing provider calendars.
- Streamlined patient intake processes, enhancing data accuracy and efficiency in record keeping.
- Collaborated with healthcare teams to resolve patient inquiries and improve service delivery.
- Implemented feedback mechanisms to assess patient satisfaction and drive continuous improvement.
- Oversaw front office operations, ensuring compliance with regulatory standards and best practices.
- Analyzed workflow processes to identify bottlenecks, proposing solutions that enhanced team productivity.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Collected patient co-pay and issued receipt to confirm payment.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Promoted a culture of continuous improvement through active participation in staff meetings, trainings, and professional development opportunities.
- Implemented automated bookkeeping systems to enhance efficiency and reduce errors.
- Maintained and processed invoices, deposits, and money logs.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
MATERIAL EXPEDITOR
V2X AEROSPACE
05.2023 - 05.2024
- Managed inventory and organized materials at a construction site.
- Coordinated deliveries and shipments to ensure timely project completion.
- Inspected materials for quality and compliance with specifications.
- Maintained accurate records of material quantities and usage.
- Collaborated with vendors and suppliers to source materials at competitive prices.
- Implemented efficient inventory control systems to track material movements.
- Resolved material shortages and discrepancies to prevent project delays.
- Utilized material handling equipment to safely transport and store materials.
- Coordinated shipping activities with carriers and freight forwarders for international shipments.
- Organized, tracked and maintained detailed records of all incoming materials in database system.
- Created detailed purchase order instructions including special instructions, packaging requirements.
- Worked closely with internal customers such as production staff, engineering personnel to ensure their needs were met in a timely manner.
- Compiled and prepared documentation related to production sequences, transportation, personnel schedules, and purchase, maintenance, and repair orders.
- Calculated figures, such as required amounts of labor and materials, manufacturing costs, and wages, using pricing schedules, adding machines, calculators, and computers.
BANK TELLER
Community Bank
02.2022 - 02.2023
- Managed customer transactions and provided exceptional service in a fast-paced banking environment.
- Processed cash and check deposits accurately and efficiently.
- Balanced cash drawer daily and ensured accuracy in all transactions.
- Assisted customers with account inquiries, transfers, and withdrawals.
- Promoted bank products and services to customers to meet their financial needs.
- Handled confidential customer information with discretion and professionalism.
- Resolved customer complaints and issues in a timely and satisfactory manner.
- Collaborated with team members to meet branch goals and targets.
PURCHASING AGENT
B&B Betterdeal
05.2019 - 05.2021
- Managed supplier relationships and negotiated contracts for cost savings.
- Analyzed market trends and conducted research to identify new suppliers.
- Coordinated logistics and shipping operations for timely delivery of goods.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed procurement strategies to streamline purchasing processes and increase efficiency.
- Collaborated with cross-functional teams to assess purchasing needs and requirements.
- Evaluated vendor performance and quality standards to ensure product quality.
- Maintained accurate records and documentation of all purchasing activities.
LEGAL ASSISTANT
MATT BALDRIDGE LAW FIRM
09.2018 - 09.2019
- Assisted in drafting legal documents and correspondence for attorneys.
- Managed and maintained client files and case management systems.
- Conducted legal research and analysis to support case preparation.
- Coordinated depositions, hearings, and meetings with clients and court personnel.
- Assisted with trial preparation and attended court proceedings.
- Reviewed and summarized legal documents and contracts.
- Interfaced with clients, opposing counsel, and court personnel in a professional manner.
- Maintained confidentiality and adhered to ethical standards in handling sensitive information.
FRONT DESK RECEPTIONIST
MERCEDES BENZ OF JACKSON
05.2018 - 09.2018
- Managed front desk operations in a busy medical office, answering phones and scheduling appointments.
- Greeted and assisted customers in a friendly and professional manner in a high-volume retail store.
- Performed administrative tasks such as data entry, filing, and coordinating office events.
- Experienced in using multi-line phone systems and handling guest inquiries in a hotel setting.
- Assisted with guest check-in/check-out and provided concierge services at a luxury resort.
- Handled customer complaints and resolved issues effectively in a fast-paced retail environment.
- Managed inventory and ordering supplies for a busy office, ensuring efficient operations.
- Performed general office duties such as sorting mail, organizing files, and preparing documents.
CASHIER
MERCEDES BENZ OF JACKSON
01.2014 - 05.2018
- Managed cash register and processed customer transactions in a fast-paced retail environment.
- Provided exceptional customer service and resolved any issues or complaints with a positive attitude.
- Handled financial transactions accurately and maintained cash drawer balances.
- Assisted with stocking and organizing merchandise to ensure a clean and organized store layout.
- Trained new employees on cash handling procedures and customer service standards.
- Utilized point-of-sale systems to process payments and maintain customer records.
- Managed inventory levels and ordered supplies as needed to support store operations.
- Collaborated with team members to meet sales goals and deliver a seamless shopping experience for customers.
Education
BACHELOR OF SCIENCE - ACCOUNTING AND FINANCE
Belhaven University
ASSOCIATE OF APPLIED SCIENCE - ACCOUNTING AND FINANCE
EAST CENTRAL COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
MORTON HIGH SCHOOL
Skills
- Customer relationship building
- Multitasking
- Analytical thinking
- Prioritization
- Negotiation
- Vendor management
- Supply chain
- Cost reduction
- Inventory management
- Procurement strategy
- Patient registration
- Appointment scheduling
- Follow-up care coordination
- HIPAA compliance
LANGUAGES
ENGLISH
Timeline
Patient Services Coordinator
The Joint Chiropractic
07.2024 - Current
MATERIAL EXPEDITOR
V2X AEROSPACE
05.2023 - 05.2024
BANK TELLER
Community Bank
02.2022 - 02.2023
PURCHASING AGENT
B&B Betterdeal
05.2019 - 05.2021
LEGAL ASSISTANT
MATT BALDRIDGE LAW FIRM
09.2018 - 09.2019
FRONT DESK RECEPTIONIST
MERCEDES BENZ OF JACKSON
05.2018 - 09.2018
CASHIER
MERCEDES BENZ OF JACKSON
01.2014 - 05.2018
ASSOCIATE OF APPLIED SCIENCE - ACCOUNTING AND FINANCE
EAST CENTRAL COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
MORTON HIGH SCHOOL
BACHELOR OF SCIENCE - ACCOUNTING AND FINANCE
Belhaven University
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