Adam Joiner
Meridian
Summary
Collaborative and strategic thinker with knack for optimizing production processes in dynamic environments. Possesses in-depth understanding of production workflows and quality control, coupled with proficiency in team leadership and project management. Committed to driving operational efficiency and achieving significant production milestones.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Merchandiser
Brown Bottling Group, Inc
Meridian, MS
05.2025 - 10.2025
- Collaborated with cross-functional teams to ensure timely inventory replenishment.
- Implemented effective merchandising strategies that enhanced customer engagement.
- Developed visually appealing displays that aligned with brand guidelines.
- Conducted regular audits to maintain compliance with merchandising standards.
- Trained new team members on product knowledge and display techniques.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Answered customer questions regarding store merchandise, department information, and pricing.
Chicken Thigh Trimmer
Koch Foods
Forest, MS
02.2025 - 05.2025
- Operated trimming equipment to efficiently process chicken thighs.
- Ensured adherence to safety and sanitation standards during all production activities.
- Collaborated with team members to optimize workflow and maintain productivity levels.
- Assisted in quality control checks to guarantee product consistency and compliance.
- Prevented cross-contamination by diligently following established protocols for handling raw chicken products and maintaining proper sanitation standards throughout the work area.
- Participated in ongoing training programs aimed at increasing knowledge of industry trends, best practices, and food safety regulations related to chicken thigh trimming operations.
Forklift Operator/ Inventory Specialist
Coca-Cola
Saint Petersburg, FL
07.2023 - 12.2024
- Using operating equipment to unload trailer and load new trailers with assigned orders. Attach tractors to trailers following the SMITH’s training to connect the proper tractor to the correct trailer with the correct route for the next business day. Check in drivers including, managing missing products and drivers paperwork to keep inventory in order. Count each product from the previous business day to ensure a zero-sum balance. Utilize Excel and microsoft to keep equipment, tractors, and trailers up to date with what we should have according to SAP. Research into any issues with inventory on a daily basis to ensure any errors are caught and corrected.
Production
Unilever (manpower)
Clearwater, FL
- Pack and make ice cream to meet productions needs
- Work in accordance to safety rules and regulations.
- Load cookies and crackers in machine at a quick constant pace
- Inspect finished ice cream for mistakes, cracks, and incorrect wrapping.
- Pack all product that comes down the line efficiently as possible in a fast pace environment
- Keep aware of any constant error and ensure to report immediately for any problem with production line or product
Manufacturing / Production
Koch/Molex
Saint Petersburg, FL
01.2023 - 06.2023
- Operated a variety of equipment and various machinery
- Process orders in a timely manner
- Use weight counted to accurately pick coupons
- Receive and label pallets as needed
Manufacturing / Warehouse
ValPak
Saint Petersburg, FL
12.2021 - 11.2022
- Experienced with Forklift and Clamp Truck
- Operated a variety of equipment and various machinery
- Process orders in a timely manner
- Use weight counted to accurately pick coupons
- Receive and label pallets as needed
Warehouse Work assembly
Formulated Solutions
Clearwater, FL
08.2019 - 12.2021
- Process Batch Records and ensure all information is correct and accurate.
- Work with line mechanic during product changes.
- Scan inventory items and record all information to batch record.
- Stack boxes on pallets according to batch record guidelines
- Perform tests to ensure quality and follow FDA guidelines
- Maintain safety and ensure that all personnel are properly informed of what products are scheduled and risks associated with those chemicals.
Customer Service
Humana
Saint Petersburg, FL
03.2019 - 07.2019
- Handle calls in a fast pace scenario
- Speak with customers and set up appointments
- Schedule appointments properly and maintain adherence with Traveling Physicians schedule
Customer Service
MobilexUSA
Saint Petersburg, FL
11.2016 - 02.2019
- Handle calls in a fast pace scenario
- Maintain quality of medical request order and ensure all information is processed and included with billing information.
- Handle emails along side high pace calls.
Warehouse
Ranstad Staffing
Saint Petersburg, FL
05.2016 - 11.2016
- Proccess plastic components and maintain quality with all products under high stress situations.
Call Center Customer Service Rep II
FIS
11.2014 - 05.2016
- Take calls daily
- Asst customers with banking needs reguarding acct according to guidelines to business
- Keep all information about job and customers secure and follow policy to keep information safe from theft.
- Asst callers with general customer service, question, concerns, and interests about cardholder accts.
- Asst with website support. Unlocking profiles, recovering customers profiles, and assting with guiding with making payments and asst with any concerns that may arise.
- Retection Line. Handle card holders that want to close acct by attempting to retain acct.
- Express security concerns whenever they may arise.
- Handle specialty acct that take priority and that require special handling and special care.
Shipping
Dollar General Distributions
Fulton, Mo
01.2013 - 02.2014
- Pack all products for each batch into rolltainers.
- Place and strap in all rolltainers to ensure safe deliveries.
- Train all new employees to follow the safety guidelines and rules of the company.
- Ensure any broken product is replaced
- Adhere to product control guidelines to ensure all product is sorted correctly
- Work in fast pace and hazardous environment, maintaining safety regulations
- Work as a team and help other employees as needed
- Pick and label products to send onto conveyer belt
- Ensure all products are labeled correctly with no errors
- Work overtime per business needs
Unloader
Walmart Supercenter
Jefferson City, Mo
06.2012 - 12.2012
- Unload all trailers daily
- Distribute products throughout the store
- Bin all unused product and relocate any product to meet business needs. File and report all changes to bins into system
- Attend to all customers questions
Asst. Manager
Regal Entertainment Cinema
Meridian, Ms
08.2008 - 04.2010
- Receive and order stock weekly while keeping inventory counts up daily.
- Schedule all employees weekly and have ready before week ends.
- Complete all paperwork nightly and ensure correct deposits are made.
- Input nightly hours into Kronos for Payroll
- Provide accurate information about daily stock usages and refunds to ensure all inventory numbers are accounted for
- Provide assistance for business needs to ensure customer satisfaction. Ex. Replenishing stock and assisting employees’ during rush times
Dispatcher
Metro Ambulance Inc
Meridian, MS
11.2025 - 02.2026
- Coordinated emergency response operations, ensuring timely dispatch of ambulances to critical incidents.
- Monitored radio communications and maintained accurate logs of all dispatched units and incidents.
- Utilized CAD software to track ambulance locations and optimize response times during emergencies.
- Provided support to field personnel by relaying vital information and updates during high-pressure situations.
- Implemented process improvements that enhanced communication between dispatch center and emergency crews.
- Conducted regular audits of dispatch logs to ensure compliance with regulatory standards and operational protocols.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
High school diploma -
Southeast Lauderdale
01-2008
Lineman/Utility - Lineman
Meridian Community College
Meridian, MS05-2026
Skills
- Production setup
- Energy Production Understanding
- Production efficiency monitoring
- Remote production
- Customer service
- Active listening
- Critical thinking
- Data entry
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse operations
Accomplishments
- Received multiple recognitions for handling calls with a professional manner and care.
- Was promoted to Prime Agent II after 6 months of service.
- Propensity in Word, Excel, Outlook, and Kronos.
- Ability to work long hours in fast pace environment to meet business needs
Certification
- Forklift Certification Training - 04/2026 - 04/2029
- CPR Certification Training - 06/2025 - 06/2028
Languages
English
Full Professional
Timeline
Dispatcher
Metro Ambulance Inc
11.2025 - 02.2026
Merchandiser
Brown Bottling Group, Inc
05.2025 - 10.2025
Chicken Thigh Trimmer
Koch Foods
02.2025 - 05.2025
Forklift Operator/ Inventory Specialist
Coca-Cola
07.2023 - 12.2024
Manufacturing / Production
Koch/Molex
01.2023 - 06.2023
Manufacturing / Warehouse
ValPak
12.2021 - 11.2022
Warehouse Work assembly
Formulated Solutions
08.2019 - 12.2021
Customer Service
Humana
03.2019 - 07.2019
Customer Service
MobilexUSA
11.2016 - 02.2019
Warehouse
Ranstad Staffing
05.2016 - 11.2016
Call Center Customer Service Rep II
FIS
11.2014 - 05.2016
Shipping
Dollar General Distributions
01.2013 - 02.2014
Unloader
Walmart Supercenter
06.2012 - 12.2012
Asst. Manager
Regal Entertainment Cinema
08.2008 - 04.2010
Production
Unilever (manpower)
High school diploma -
Southeast Lauderdale
Lineman/Utility - Lineman
Meridian Community College