Addie Lackey
Tupelo
Summary
Sales professional with a strong record at Reeds, specializing in customer service and sales strategies. Expertise in inventory management and visual merchandising, consistently surpassing sales targets through effective communication and product expertise. Known for fostering customer relationships and improving shopping experiences, contributing to team success in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Reeds
Tupelo
11.2023 - Current
- Provided excellent customer service by actively engaging with customers, understanding their needs, and recommending suitable products. Consistently achieved sales goals through product knowledge, and effective upselling techniques. Managed transactions, processed returns, and maintained a well-organized store environment. Contributed to inventory management, and ensured the store met visual merchandising standards.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Bagged or packaged purchases and wrapped gifts.
Salesperson
Buckle
Tupelo
09.2024 - 04.2025
- Delivered exceptional customer service in a fast-paced retail environment, assisting customers with product selection and inquiries. Maintained in-depth knowledge of merchandise to drive sales and meet daily targets. Handled transactions accurately, restocked inventory, and ensured a clean, organized sales floor to enhance the shopping experience.
- Offered suggestions for additional items that may be of interest to customers.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Processed returned merchandise according to company policies.
- Promoted special offers and discounts to encourage additional purchases.
Education
Associate of Arts - Interior Design
Itawamba Community College
Fulton, MS05-2024
Some College (No Degree) - Interior Design
University of Southern Mississippi
Hattiesburg, MSSkills
- Customer service
- Sales techniques
- Inventory management
- Visual merchandising
- Product knowledge
- Team collaboration
- Effective communication
- Time management
- Store organization
- Promotional marketing
- Excellent people skills
- Inventory tracking
- Retail merchandising expertise
- Money handling
- Shipment processing
- Client account management
Timeline
Salesperson
Buckle
09.2024 - 04.2025
Sales Associate
Reeds
11.2023 - Current
Associate of Arts - Interior Design
Itawamba Community College
Some College (No Degree) - Interior Design
University of Southern Mississippi
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