Addison Jordan
Raymond
Summary
Dynamic professional with a proven track record at Miskelly Furniture, enhancing customer satisfaction and fostering repeat business through exceptional service and empathy. Skilled in visual merchandising and stock control, adept at identifying trends and optimizing floor set designs. Demonstrates reliability and active listening, significantly improving team efficiency and customer experiences.
Overview
4
4
years of professional experience
Work History
Merchandiser
Furniture Connection Inc
04.2023 - 02.2025
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Customer Support Specialist
Miskelly Furniture
03.2022 - 12.2022
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Server
Table 100
05.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Screener
Jackson Oncology Associates
05.2021 - 12.2021
- Screened patients for Covid
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on Subject and Subject.
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
Education
Northwest Highschool
Flowood, MS04.2022
Skills
- Reliable and punctual
- Friendly and outgoing
- Pricing and shelf labeling
- Maintaining stock levels
- Merchandise planning
- Active listener
- Store maintenance
- Visual merchandising
- Cost analysis
- Trend identification
- Stock control
- Visual displays
- Floor set design
Timeline
Merchandiser
Furniture Connection Inc
04.2023 - 02.2025
Customer Support Specialist
Miskelly Furniture
03.2022 - 12.2022
Server
Table 100
05.2021 - 02.2022
Screener
Jackson Oncology Associates
05.2021 - 12.2021
Northwest Highschool
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