Adell Saffore
Columbus
Summary
Results-driven Campus Operations Manager with expertise in management, customer service, and problem-solving. Proven track record of implementing cost-saving initiatives and streamlining operations to enhance service delivery.
Overview
33
33
years of professional experience
Work History
Campus Operations Manager
Upper Crust Food Services
01.2025 - Current
- Coordinated daily operations to enhance service delivery and optimize resource allocation.
- Implemented inventory management systems to streamline supply chain efficiency.
- Developed training programs for staff, improving service standards and employee engagement.
- Monitored compliance with health and safety regulations to ensure a safe working environment.
- Collaborated with cross-functional teams to design promotional initiatives that increased customer satisfaction.
- Analyzed operational workflows to identify areas for process improvement and cost reduction.
- Managed vendor relationships, negotiating contracts for favorable terms and consistent supply delivery.
General Manager
Loves Travel Stop
04.2022 - 09.2025
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and service quality.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Managed vendor relationships to secure favorable terms and ensure product availability.
- Oversaw daily operations, ensuring compliance with company policies and standards.
- Implemented cost-saving initiatives that improved operational efficiency across multiple locations.
- Trained and mentored management staff, fostering a culture of accountability and performance improvement.
- Analyzed sales trends and customer feedback to optimize product offerings and enhance customer satisfaction.
- Established key performance indicators (KPIs) to monitor team performance and drive continuous improvement efforts.
- Collaborated with marketing teams to develop promotional strategies that increased foot traffic and sales revenue.
- Managed inventory levels, coordinating with suppliers to ensure timely restocking and minimize waste.
- Led cross-functional meetings to align departmental goals with overall business objectives, enhancing team collaboration.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
General Manager of Food Service
Certified Hospitality
01.2020 - 10.2022
- Led operational strategies to enhance customer satisfaction and service quality in food service operations.
- Developed and implemented training programs for staff to improve performance and service efficiency.
- Streamlined inventory management processes, reducing waste and optimizing supply chain logistics.
- Collaborated with culinary teams to design seasonal menus that aligned with customer preferences and trends.
- Conducted regular performance assessments to identify areas for improvement and implement corrective actions.
- Fostered a positive team environment by mentoring staff and promoting professional development opportunities.
- Analyzed financial reports to inform budgeting decisions, ensuring profitability while maintaining high standards of service.
- Established vendor relationships to negotiate contracts, lowering costs without compromising quality or service delivery.
General Manager of Food Service. Subway, Starbucks
Sodexo Food Service
01.1994 - 01.2022
- Directed operational strategy, enhancing service delivery across diverse food service locations.
- Implemented cost control measures, improving budget adherence and resource allocation efficiency.
- Oversaw compliance with health and safety regulations to ensure a safe dining environment.
- Led cross-functional teams in executing large-scale catering events, optimizing workflow processes.
- Developed training programs for staff, enhancing operational skills and customer service standards.
- Analyzed service metrics to identify improvement areas, driving initiatives for enhanced guest satisfaction.
- Fostered relationships with vendors to secure quality products while negotiating favorable terms.
- Spearheaded sustainability initiatives, promoting eco-friendly practices within food service operations.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
Education
MBA - Business Administration And Management
American InterContinental University
Champagne Illinois10-2024
Skills
- Work order management
- Parking management
- Asset management
- Procurement management
- Food services
- Management
- Administration
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Campus Operations Manager
Upper Crust Food Services
01.2025 - Current
General Manager
Loves Travel Stop
04.2022 - 09.2025
General Manager of Food Service
Certified Hospitality
01.2020 - 10.2022
General Manager of Food Service. Subway, Starbucks
Sodexo Food Service
01.1994 - 01.2022
MBA - Business Administration And Management
American InterContinental University