Adrian Shaw
Olive Branch
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Blues City Cafe
03.2017 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender
Chili's Bar And Grill
08.2014 - 11.2018
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Assistant Manager
Arby's
10.2016 - 05.2018
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Sales Representative
Avon
12.2011 - 05.2013
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Phlebotomy Diploma - Phlebotomy Pending
Delta Technical College
Horn Lake, MS03.2024
High School Diploma -
Center Hill High School
Olive Branch, MS05.2014
Skills
- Venipuncture
- Patient confidentiality
- Data Entry
- Equipment Sterilization
- Capillary puncture
- Attentive service
- Measurement accuracy
- Lead prospecting
- Competitor research
- Revenue Generation
Certification
- CPT - Phlebotomy Technician pending -03/2024
- CPR AHA- exp 2026
- HIPAA 2/2024
Timeline
Bartender
Blues City Cafe
03.2017 - Current
Assistant Manager
Arby's
10.2016 - 05.2018
Lead Bartender
Chili's Bar And Grill
08.2014 - 11.2018
Sales Representative
Avon
12.2011 - 05.2013
Phlebotomy Diploma - Phlebotomy Pending
Delta Technical College
High School Diploma -
Center Hill High School
- CPT - Phlebotomy Technician pending -03/2024
- CPR AHA- exp 2026
- HIPAA 2/2024
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