Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Collections Specialist
1st MS Federal Credit Union
Meridian
08.2025 - Current
Manage overdue accounts, contact customers regarding missed payments, and negotiate repayment plans to recover outstanding debts while maintaining positive customer relationships.
Assist with the repossession sale process for the sale of repossessed vehicles.
Will Call Associate
THREADED FASTENERS INC
Meridian
02.2025 - 08.2025
Meet and communicate with walk-in customers.
Establish friendly relationships with customers and maintain ongoing relationships.
Suggest product to resolve customers needs and achieve customer satisfaction.
Assist with fulfillment of outgoing orders and branch transfers.
Complete administrative responsibilities daily.
Reviewed purchase orders against invoices to ensure compliance.
Maintained accurate records of all invoice transactions.
Maintained accurate records of accounts payable and receivable transactions.
Handled accounts payable and receivable, including invoicing and payment processing.
Repossession Lot Manager
Allstar Recovery, LLC
Meridian
03.2023 - 02.2025
Verifiy identification and bol then complete paper work and submit it to the corporate office to transport vehicles from the repo lot to the auto auction.
Verifiy identification then complete paper work and submit it to the corporate office and release vehicles to debtor.
Remove personal property from vehicles, label it and organization it and store it.
Take daily inventory of vehicles and submit records within the required time.
Program keys to different vehicles and maintain invoices.
Assistant Manager/Sales Manager
Advance America
Philadelphia
08.2018 - 02.2023
Meet the needs of the customers by assisting them with payday loans, title loans, and installment loans.
Make collection calls, daily outside marketing, responsible for training new hires, motivate and coach team members to reach monthly sales goals.
Responsible for all of the centers daily operational needs.
Teller
BANK PLUS
Meridian
07.2017 - 08.2018
Responsible for the accurate and efficient processing of all teller transactions for bank customers.
Respond to customer inquiries as requested.
Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers.
Maintain knowledge of Bank products, services, policies, procedures.
Vault Teller/ New Hire Teller Mentor
Regions Bank
Meridian
01.2015 - 04.2017
On a daily basics I performed the task of building relationships with customers to build trust and uncover needs for products or services, making referrals to platform bankers, balance cash drawer with a 100 percent accuracy, maintain branch cash vault and shipping records for incoming and outgoing currency.
As a new hire teller mentor I had the responsibility of training new hire tellers before they started working at their home branch location.
Night Auditor
Country Inns & Suites
Meridian
07.2012 - 01.2015
Balancing the revenue and expense transactions, which occurred during the day.
Compose and submit a daily report using excel.
Responsible for the overall operations and appearance of the front desk.
Customer Care Rep
N.E.W/National Electronic Warranties
Meridian
12.2008 - 07.2015
Listen then analyze, troubleshoot and resolve technical issues for direct tv receivers, cable connections and satellite dish set up over the phone.
Sales Associate
Dillard's
Meridian
04.2008 - 12.2008
Maintain juniors department by stocking merchandise, managing displays, assisting customers and meeting required sales and credit goals.