Alayne Eblin
Gulfport
Summary
Detail-oriented professional able to learn quickly. Aiming to leverage my skills to successfully fill the front desk role at your company.
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Hairstylist
Haus Of Locks
Ocean Springs
09.2023 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Executed various haircutting techniques to achieve desired styles for clients.
- Utilized high-quality hair products to enhance client satisfaction and hair health.
- Provided aftercare advice for maintaining vibrancy of color-treated hair.
- Stayed updated on current hair color trends and techniques through ongoing education.
- Maintained cleanliness and organization of the workstation and tools.
- Built strong client relationships through excellent customer service and communication skills.
- Prepared bleaches, color, toners, and other chemical solutions according to standard formulas.
Customer Service Agent
Fedex Express
Denver
02.2018 - 08.2022
- Confer with customers by telephone or in person to provide information about products or services
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Check to ensure that appropriate changes were made to resolve customers' problems.
Lifeguard
City of Biloxi
Biloxi
08.2016 - 02.2018
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
- Rescue distressed persons, using rescue techniques and equipment.
- Maintain quality of pool water by testing chemical levels.
- Inspect recreational facilities for cleanliness.
- Contact emergency medical personnel in case of serious injury.
Waitress
Murky Waters BBQ Restaurant
Gulfport
09.2014 - 08.2016
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
Lifeguard
Gulf Island Waterpark
Gulfport
06.2014 - 09.2014
Hostess
Murky Waters BBQ Restaurant
Gulfport
05.2013 - 04.2014
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Education
Certified Cosmetologist - Cosmetology
Chris’ Beauty College
Gulfport, MS 10.2022 - 08.2023
High School Diploma -
GULFPORT HIGH SCHOOL
Gulfport, MSSkills
- Customer relationship management
- Conflict resolution
- Data entry
- Complaint handling
- Team collaboration
- Time management
- Active listening
- Effective communication
- Attention to detail
- Problem solving
- Adaptability
Certification
- Dangerous Goods Certification
- Cosmetology license
References
References available upon request
Timeline
Hairstylist
Haus Of Locks
09.2023 - Current
Certified Cosmetologist - Cosmetology
Chris’ Beauty College
10.2022 - 08.2023
Customer Service Agent
Fedex Express
02.2018 - 08.2022
Lifeguard
City of Biloxi
08.2016 - 02.2018
Waitress
Murky Waters BBQ Restaurant
09.2014 - 08.2016
Lifeguard
Gulf Island Waterpark
06.2014 - 09.2014
Hostess
Murky Waters BBQ Restaurant
05.2013 - 04.2014
High School Diploma -
GULFPORT HIGH SCHOOL