Aleah Criswell
Columbus
Summary
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.
Overview
3
3
years of professional experience
Work History
Office Manager
E&H Heating and Air Conditioning
02.2025 - Current
- Managed office communications, ensuring timely correspondence and information dissemination.
- Coordinated scheduling and organized meetings, optimizing executive calendar efficiency.
- Assisted in document preparation, maintaining accuracy and adherence to company standards.
- Streamlined filing systems, improving accessibility of critical documents for team members.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
- Provided administrative support during high-pressure situations enabling seamless workflow.
- Managed office supplies inventory, ensuring availability and cost-effectiveness.
Administrative Office Manager
Joe Hudsons Collision Center
06.2024 - 01.2025
- Managed office operations and maintained organized filing systems for efficient document retrieval.
- Coordinated scheduling and logistics for meetings, ensuring optimal use of resources and time.
- Streamlined communication processes between departments to enhance collaboration and information flow.
- Developed and implemented office policies that improved workflow efficiency and compliance standards.
- Assisted in onboarding new staff by providing training on office protocols and procedures.
- Oversaw inventory management, ensuring adequate supplies while minimizing excess stock levels.
Secretary
Mitchell Law Firm
11.2022 - 06.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Managed filing system, entered data and completed other clerical tasks..
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
New Hope High School
05.2023
Skills
- Customer Service
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Multi-Line Phone Systems
- Quickbooks, Microsoft Office, Excel
- Multitasking and Time Management
- Critical Thinking
- Problem resolution
References
Available upon request
Timeline
Office Manager
E&H Heating and Air Conditioning
02.2025 - Current
Administrative Office Manager
Joe Hudsons Collision Center
06.2024 - 01.2025
Secretary
Mitchell Law Firm
11.2022 - 06.2024
High School Diploma -
New Hope High School
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