Alejandra Gregory
Biloxi
Summary
Bilingual professional skilled in translation and customer engagement. Combines strong problem-solving abilities with effective communication to navigate complex client interactions. Committed to understanding client needs and providing culturally nuanced solutions that enhance service delivery and satisfaction.
Overview
5
5
years of professional experience
Work History
Legal Secretary - Document Translator
Mecham Law Firm
Gulfport
01.2024 - Current
- Translated legal documents from Spanish to English, ensuring precise terminology and compliance with legal standards.
- Reviewed translated materials for grammatical and contextual correctness, enhancing clarity and accuracy for client understanding.
- Researched cultural nuances to ensure appropriate language usage in translations, improving cultural relevance and engagement.
- Collaborated with team members to meet tight project deadlines efficiently.
Sales Professional
Sleep Number
D'Iberville
01.2022 - Current
- Contacted customers post-sale to assess satisfaction and identify immediate service needs.
- Expanded client base by assessing consumer needs and recommending suitable products during sales processes.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Developed strong customer relationships through follow-up communications and support.
- Discussed sleep needs and product features with customers to enhance their purchasing experience.
Sales Associate
Rose's Florist
Biloxi
12.2020 - 02.2023
- Guided customers through ordering process, ensuring clarity and satisfaction.
- Answered phones and processed customer orders, enhancing customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Routed daily deliveries, balancing schedules to optimize efficiency.
- Maintained cleanliness in work area to promote a safe environment.
Education
BACHELOR OF ARTS - PSYCHOLOGY
University of Southern Mississippi
Long Beach, MS01-2016
ASSOCIATE OF ARTS - PSYCHOLOGY
Mississippi Gulf Coast Community College
Gulfport, MS01-2013
Skills
- Proficient in typing
- Spelling and grammar
- Spanish fluency
- Customer Service
- Product knowledge
- Attention to detail
- Problem Solving
- Multitasking
- Strong communication skills
- Strong listening skills
- Client retention
Languages
English
Spanish
References
- Micah Barnes, Sales Professional, co-worker Sleep Number- 228-223-3674
- Maria Verastegui- Owner-Roses Florist- 228-326-5347
- Jess Byrd- Personal reference- 228-229-3638
Timeline
Legal Secretary - Document Translator
Mecham Law Firm
01.2024 - Current
Sales Professional
Sleep Number
01.2022 - Current
Sales Associate
Rose's Florist
12.2020 - 02.2023
BACHELOR OF ARTS - PSYCHOLOGY
University of Southern Mississippi
ASSOCIATE OF ARTS - PSYCHOLOGY
Mississippi Gulf Coast Community College