Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aleshia Potts

Canton

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teacher

Highland Learning Center
07.2023 - 06.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.

Crew Member Trainer

Arby's Restaurant
11.2020 - 06.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.

Education

Associate of Arts -

Hinds Community College
Raymond, MS
05.2023

High School Diploma -

Canton High School
Canton, MS
05.2021

Skills

  • Critical Thinking
  • Follow-up skills
  • Interpersonal skills
  • Active listener
  • Open-minded
  • Multitasking & Organization

Certification

CPR

Timeline

Teacher

Highland Learning Center
07.2023 - 06.2024

Crew Member Trainer

Arby's Restaurant
11.2020 - 06.2023

Associate of Arts -

Hinds Community College

High School Diploma -

Canton High School

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Aleshia Potts