Alexandra Barrett
Belmont,MS
Summary
Experienced Registered Nurse (RN, MSN) prepared for critical thinking-based, managerial, and autonomous nursing roles, bringing substantial experience in patient care, prevention and health maintenance, and medical procedures. Highly focused on team collaboration and achieving positive patient outcomes, preventing hospitalizations and re-admissions, patients educations, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with a compassionate approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chronic Care Manager RN
Wellbox
03.2022 - Current
- Provided remote telehealth support for patients with chronic conditions and provided ongoing support and patient education
- Acted as liaison between patients, care practices, and third parties
- Educated patients, families and caregivers on diagnoses and prognosis, treatment options, disease process, and management and lifestyle options.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Assisted patients with medication updates, education, and reviews
- Provided telephonic triage at times of acute symptoms and communicated with MD on behalf of patient regarding symptom management
- Covered appropriate chronic care modules monthly per Medicare guidelines with patients including medication updates/reviews, care team updates/reviews, care plan changes and reviews, risk assessments, preventative health screening reviews/updates, and community resources reviews/updates
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Telephonic Covid Care Coordinator RN
Wellbox
02.2021 - 07.2021
- Provided Covid-19 rapid and PCR test results, patient support, telehealth triage, and patient education to patients including quarantine times, treatment, re-testing guidelines, and reduction of transmission recommendations following CDC guidelines and recommendations
- Provided return to work letters and documentation for patients related to Covid-19 testing and quarantine
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Streamlined referral process to specialists, reducing wait times for critical treatments.
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
Telephonic Triage Registered Nurse
Pediatric Health Line
03.2020 - 02.2021
- Utilized critical nursing judgement, assessment skills, communication, and the Barton Schmitt protocol to provide telephonic triage to a wide variety of patient populations including pediatric, adult, geriatric, mental health, OB/GYN, and other specialties
- In addition to telephonic triage, scheduled same day and sick appointments for certain clients when needed, provided medication refills, answered medication questions, patient and caregiver education, and handled all critical lab value calls according to policy
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Provided home counseling and advice within appropriate nursing scope of practice
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Maintained HIPAA compliant safe office space skills and worked fluently within multiple clients’ EHR systems to provide patient-centered care
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
Online ESL Teacher
VIPKid
09.2018 - 03.2020
- Company Overview: Beijing, China
- Taught English as a secondary language, reading, grammar, science, and math via over 1,000 classes to children ages 3 through 17 in a one-on-one classroom setting using a live platform similar to Skype using an interactive curriculum
- Performed mid-unit and end of unit assessments to check competency of materials taught
- Provided parents and learning partners with detailed feedback of strengths, weaknesses, and scoring after each completed class
- Beijing, China
Clinical Nurse
Digestive Health Specialists
10.2013 - 09.2018
- Company Overview: Tupelo, MS
- Obtained patient history and created office visits, scheduled endoscopy procedures and tests, explained preparation for all procedures, pre-certified patients for procedures, filed appeals for medication denials, prepared clinic and procedure charts, operated triage phone line, referred patients to other specialty clinics, communicated between physicians and patients regarding test results, problems, and medication refills, tracked endoscopy procedures and all other test results, enrolled and performed patient teaching for Hepatitis C patients, initiated and complete prior authorization requests for drug assistance for patients
- Tupelo, MS
Clinical Coordinator
Cedars Health Center
02.2009 - 03.2013
- Company Overview: Tupelo, MS
- Provided clinical support and supervision to nursing staff, started and discontinued IVs, administered IV medications, admitted residents, performed head-to-toe assessments, provided weekly wound reports, investigated incidents and accidents, drew labs and transported to hospital, administered tube feedings, performed weekly Medicare charting
- Tupelo, MS
Charge Nurse
Red Bay Hospital
06.2008 - 12.2008
- Company Overview: Red Bay, AL
- Supervised nursing staff, performed head-to-toe assessments, admitted and discharged patients, administered PO, IV, SQ, IM medications, began and discontinued IVs, administered treatments to wounds, administered blood transfusions, initiated telemetry monitoring, provided oxygen therapy, inserted catheters and administered catheter care
- Red Bay, AL
Education
Holistic Health Practitioner - Holistic Healthcare
Southern Institute of Natural Health
Biloxi, MS10-2022
Master of Science - Nursing Administration
University of Memphis
Memphis, TN05.2018
Bachelor of Science - Nursing
University of Memphis
Memphis, TN12.2014
Associate of Art -
Itawamba Community College
Fulton, MS12.2010
Associate of Applied Science - Nursing
Itawamba Community College
Fulton, MS05.2008
Skills
- Quality improvement
- Team coordination
- Patient education and counseling
- Care planning
- Case management
- High level of autonomy
- proficient use of multiple EMR / EHR systems
Certification
- Registered Nurse in State of MS and Compact States, Present
- Registered Nurse in State of NY, Present
Systems Utilized
- Canvas
- Centricity
- SCM
- Blackboard
- Cerner
- ECourseware
- Call4Health
- Citrix
- NextGen
- EClinicalWorks
- MiSecure
- Infinity
- Microsoft Teams
- Zoom
Timeline
Chronic Care Manager RN
Wellbox
03.2022 - Current
Telephonic Covid Care Coordinator RN
Wellbox
02.2021 - 07.2021
Telephonic Triage Registered Nurse
Pediatric Health Line
03.2020 - 02.2021
Online ESL Teacher
VIPKid
09.2018 - 03.2020
Clinical Nurse
Digestive Health Specialists
10.2013 - 09.2018
Clinical Coordinator
Cedars Health Center
02.2009 - 03.2013
Charge Nurse
Red Bay Hospital
06.2008 - 12.2008
Bachelor of Science - Nursing
University of Memphis
Associate of Art -
Itawamba Community College
Associate of Applied Science - Nursing
Itawamba Community College
Holistic Health Practitioner - Holistic Healthcare
Southern Institute of Natural Health
Master of Science - Nursing Administration
University of Memphis
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