Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Morehouse

Southaven

Summary


Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.

Overview

3
3
years of professional experience

Work History

Ice Cream Server

Desoto Snow and Creamery
03.2025 - 07.2025
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Collaborated with team members to maintain smooth operations during high-volume periods.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.

Front of House Employee

Newks Eatery Cafe
04.2024 - 08.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.

Front Desk Receptionist

Zura Nail Spa
06.2022 - 08.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

High School Diploma -

Desoto Central High School
Southaven, MS
05-2024

Skills

  • Teamwork
  • Customer engagement
  • Patience and empathy
  • Customer service
  • Professional appearance
  • Cleaning and organization
  • Working under pressure

Timeline

Ice Cream Server

Desoto Snow and Creamery
03.2025 - 07.2025

Front of House Employee

Newks Eatery Cafe
04.2024 - 08.2024

Front Desk Receptionist

Zura Nail Spa
06.2022 - 08.2023

High School Diploma -

Desoto Central High School

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Alexandria Morehouse