Alexia Morgan
Wesson
Summary
Organized retail professional with comprehensive background in managing book inventories and assisting patrons. Known for collaborative approach and focus on achieving results. Reliable team player who adapts to changing needs and possesses excellent organizational and customer service skills.
Experienced with financial record-keeping and administrative support. Utilizes attention to detail and organizational skills to maintain accurate records and ensure smooth operations. Knowledge of bookkeeping software and reconciliation processes, ensuring reliability and consistency in financial data.
Overview
5
5
years of professional experience
Work History
Bookkeeping Assistant
Four Seasons Garden Art
09.2024 - Current
- Enhanced customer satisfaction by providing personalized book recommendations based on their preferences and interests.
- Processed incoming shipments of books, ensuring timely availability of new releases for eager readers.
- Streamlined inventory management tasks, resulting in improved organization and easier access to desired materials.
- Maintained a clean and organized workspace, ensuring an inviting environment for customers and staff alike.
- Managed customer transactions efficiently, maintaining accurate records of sales and returns.
- Demonstrated flexibility by stepping in to cover shifts for colleagues during periods of high demand or illness.
Manager Trainee
Tower Loan
02.2023 - 07.2024
- I managed my own office for three months before moving back to Manager Trainee to further my training.
- Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Oversaw employee scheduling procedures, ensuring optimal staffing levels were maintained at all times while minimizing labor costs.
- Implemented innovative solutions to address complex business challenges, driving positive change within the organization.
- Enhanced team performance by implementing effective training and development programs for Manager Trainees.
- Boosted sales performance by providing ongoing support and guidance to trainee managers in executing sales strategies.
- Managed and mentored team of 1 employee.
Kitchen Helper
Rajun Cajun
09.2022 - 12.2023
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Followed recipes and chef instructions to prepare food correctly.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Cashier Helper
Three Chic Dames
08.2022 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
Receptionist Clerk
Fitness Depot
01.2020 - 09.2021
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Answered central telephone system and directed calls accordingly.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Resolved customer problems and complaints.
- Contributed to team success by cross-training in various administrative roles for seamless coverage during absences or peak periods.
- Boosted company image by providing friendly, professional service to all clients and customers.
Education
High School Diploma -
West Marion High School
Foxworth, MS 05-2022
Skills
- Shipping and receiving
- Customer service focus
- Dishwashing
- Price verification
- Maintaining cleanliness
- Customer engagement
- Team leadership
- Cleanliness and hygiene
- Document preparation
- Reliability and punctuality
- Typing speed
- Complaint resolution
Timeline
Bookkeeping Assistant
Four Seasons Garden Art
09.2024 - Current
Manager Trainee
Tower Loan
02.2023 - 07.2024
Kitchen Helper
Rajun Cajun
09.2022 - 12.2023
Cashier Helper
Three Chic Dames
08.2022 - 09.2023
Receptionist Clerk
Fitness Depot
01.2020 - 09.2021
High School Diploma -
West Marion High School
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