Alexia Ramos
D'Iberville
Summary
Dynamic Transaction Coordinator at MASHOMES LLC with proven expertise in client relationship building and transaction monitoring. Bilingual and adaptable, I excelled in enhancing customer satisfaction and ensuring compliance during property transactions. Recognized for resolving discrepancies and maintaining meticulous records, I thrive in fast-paced environments while delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Transaction Coordinator
MASHOMES LLC
08.2023 - Current
- Facilitated communication between clients and real estate agents to ensure transaction clarity.
- Coordinated document preparation and compliance for seamless property transactions.
- Managed timelines, ensuring all deadlines were met throughout transaction processes.
- Reviewed contracts for accuracy, identifying potential discrepancies prior to closing.
- Assisted in resolving client inquiries, enhancing overall customer satisfaction levels.
- Organized and maintained detailed records of all transaction-related documentation.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Maintained detailed records of transaction activities, providing reliable data for financial and legal audits.
- Kept stakeholders informed about progress updates regularly through clear communication channels such as email or phone calls.
Waitress
De Maiz
11.2023 - 03.2025
- Resolved customer complaints effectively, fostering positive dining experiences and return visits.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Aztecas
05.2022 - 08.2022
- Provided excellent customer service, ensuring timely and accurate order delivery.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure efficient food preparation and service flow.
- Processed payments accurately using point-of-sale system, ensuring smooth transactions.
- Adapted quickly to changing priorities during peak hours, maintaining high service standards.
- Engaged with customers to promote daily specials and enhance overall satisfaction.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
High School Diploma -
St Martin High School
Ocean Springs, MSAssociate of Science - Nursing
Mgccc
Gautier, MS05-2026
Skills
- bilingual
- Client relationship building
- Transaction monitoring
- Willing to learn
- Customer service
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
De Maiz
11.2023 - 03.2025
Transaction Coordinator
MASHOMES LLC
08.2023 - Current
Waitress
Aztecas
05.2022 - 08.2022
High School Diploma -
St Martin High School
Associate of Science - Nursing
Mgccc
Similar Profiles
Jessica WilliamsJessica Williams
Class A CDL Driver at Forgeline Logistics LLC/ Big L Hauling LLCClass A CDL Driver at Forgeline Logistics LLC/ Big L Hauling LLC
Kristiane TeskeraKristiane Teskera
Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.Assistant Manager of Operations at Rockstar Living Enterprise & JetSetHospitality & 8250 Sunsest Blvd. & Supreme Enterprise Holding, LLC. & MAC 1 Holdings, LLC.
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Luisa DuqueLuisa Duque
Bilingual Sales Phone Interpreter & Administrative Support at Mary Kay Independent BusinessBilingual Sales Phone Interpreter & Administrative Support at Mary Kay Independent Business
Krystal DavisKrystal Davis
Junior Business Analyst at COLSA CorporationJunior Business Analyst at COLSA Corporation