Alexis Atkinson
Pearl
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Team Ten Steakhouse. Proven ability to enhance guest satisfaction through effective menu recommendations and efficient multitasking in high-pressure environments.
Committed to maintaining cleanliness standards and fostering a welcoming atmosphere for repeat business.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere.
Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Team Ten Steakhouse
05.2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu item recommendations to increase guest satisfaction.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Processed guest orders accurately using point-of-sale system.
- Adapted quickly to high-pressure situations during peak hours.
- Engaged with guests to foster a welcoming atmosphere and promote repeat visits.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hospitality Team Member
Buffalo Wild Wings
02.2021 - 12.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted with food preparation and presentation, adhering to quality and safety standards.
- Collaborated with team members to maintain efficient workflow during high-volume shifts.
- Trained new employees on operational procedures and customer service best practices.
- Monitored dining area cleanliness, ensuring compliance with health regulations and company policies.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
Education
High School Diploma -
Florence High School
Florence, MSNo Degree - General Studies
Holmes Community College
Ridgeland, MS01-2026
Skills
- Customer service
- Menu recommendations
- Point-of-sale systems
- Order processing
- Team collaboration
- Dining area maintenance
- Guest engagement
- Efficient multitasking
- Strong work ethic
- Cleanliness standards
- Order accuracy
- Food station setup
- Dining customer service
Languages
English
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Adventure Travel
- Road Trips
- I enjoy cooking for friends and family gatherings
Timeline
Server
Team Ten Steakhouse
05.2025 - Current
Hospitality Team Member
Buffalo Wild Wings
02.2021 - 12.2024
High School Diploma -
Florence High School
No Degree - General Studies
Holmes Community College