Alexis Keys
Louin
Overview
5
5
years of professional experience
Work History
Operations Manager
CVS Health
11.2024 - 03.2025
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 75% annually
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Assistant Store Manager
Dollar General
03.2020 - 11.2024
- Ensured accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling and discrepancies
- Proactively assisted over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Anticipated customer needs, providing them excellent customer service while upholding brand standards
- Meticulously operated POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
- Supported the opening and closing of each shift demonstrating leadership and punctuality
- Facilitated training of each new employee on company procedures and advanced technical knowledge
Education
Elementary Education -
University of Southern Mississippi
Hattiesburg, MS05.2024
Associates Degree in Arts - General Studies
Jones College
Laurel, MS05.2022
Skills
- Customer service
- Communication skills
- Fast learner
- Highly dependable
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Excellent communication
Timeline
Operations Manager
CVS Health
11.2024 - 03.2025
Assistant Store Manager
Dollar General
03.2020 - 11.2024
Elementary Education -
University of Southern Mississippi
Associates Degree in Arts - General Studies
Jones College