Overview

Work History

Education

Skills

Timeline

Alexis Keys

Louin

Overview

5

5

years of professional experience

Work History

Operations Manager

CVS Health

11.2024 - 03.2025

Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 75% annually
Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Assistant Store Manager

Dollar General

03.2020 - 11.2024

Ensured accurate inventory counts for over 300 items by counting stock and timely identifying and reconciling and discrepancies
Proactively assisted over 100 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments
Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
Anticipated customer needs, providing them excellent customer service while upholding brand standards
Meticulously operated POS system transactions include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
Supported the opening and closing of each shift demonstrating leadership and punctuality
Facilitated training of each new employee on company procedures and advanced technical knowledge

Education

Elementary Education -

University of Southern Mississippi

Hattiesburg, MS

05.2024

Associates Degree in Arts - General Studies

Jones College

Laurel, MS

05.2022

Skills

Customer service
Communication skills
Fast learner
Highly dependable

Problem-solving
Attention to detail
Multitasking Abilities
Excellent communication

Timeline

Operations Manager

CVS Health

11.2024 - 03.2025

Assistant Store Manager

Dollar General

03.2020 - 11.2024

Elementary Education -

University of Southern Mississippi

Associates Degree in Arts - General Studies

Jones College