Alexsis Simmons

- Greet customers warmly and create a welcoming environment.
- Assist customers with product selection and provide recommendations based on their needs.
- Offer product knowledge, including details about fragrances, collections, promotions, and special
offers.
- Address customer questions, concerns, and complaints in a professional manner.
- Build relationships with customers to encourage repeat business.

- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

- Followed job order for product specifications, dimensions, tolerances and
sequence of operations.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
- Maintained organized work area by cleaning and removing hazards.
- Adjusted machines to increase productivity for runs.
- Adjusted machine feed and speed to correct machine malfunctions.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Processed customer refunds and exchanges according to established guidelines.
• Tallied cash drawer at thebeginning and end of each work shift.
• Addressed customer needs and make product recommendations to increase sales.
• Checked personal identifications during alcohol and tobacco sales.
• Welcomed customers and helped determine their needs.

• Verified and noted count and condition of cargo received.
• Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
• Attached labels to finalized products before shipment.
• Blocked and braced freight to prevent shifting and product damage during transport.
• Processed payments and double checked orders.
• Shipped material and performed boxing, packing, labeling and preparation of related documents.
• Strapped items down over protective padding to secure throughout transportation.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Organized products to streamline packing procedures.

• Followed job order for product specifications, dimensions, tolerances and sequence of operations.
• Made sure that products were produced on time and are of good quality.
• Assembled products according to changing daily work orders and specific customer needs.
• Maintained organized work area by cleaning and removing hazards.
• Adjusted machines to increase productivity for runs.
• Adjusted machine feed and speed to correct machine malfunctions.

• Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
• Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
• Prepared comprehensive reports on various aspects of the organization''s operations, informing strategic decision-making processes at the executive level.
• Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Increased sales significantly by upselling higher-end products to customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Cultivated warm relationships with regular customers.
• Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Inspected dishes and utensils for cleanliness.
• Asked customers for feedback, solved problems, and filled drinks throughout the meal.

• Took orders, prepared meals and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Supported great dining and meal experiences for guests.
• Prepared and cooked food orders for customers by noting customizations and portion sizes.
• Addressed guest needs, questions or concerns to create optimum experience onboard.