Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexus Barnes

Gulfport

Summary

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and also have a background dealing with remote customers with technical support.

Overview

6
6
years of professional experience

Work History

Warehouse Clerk

Capstone Logistics LLC.
Pearl River
05.2025 - Current
  • Maintained a clean and safe working environment following all safety protocols.
  • Collect Bills from Truck Drivers and Input their information in the system.
  • Receive payments for lumper fees
  • Assist unloaders and loaders with putting their information for trucks.
  • Maintained accurate inventory records using computerized tracking system.
  • Updated existing records with new information as needed.

Travel Retail Merchandiser

Done Right Merchandising
10.2024 - 05.2025
  • Maintained product displays to enhance visual appeal and drive sales.
  • Organized product information and pricing labels for easy customer access.
  • Maintained a clean and organized work environment at all times.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Built product displays and placed appropriate signage for merchandise.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Communicated and coordinated planogram execution with store management.

Technical Support Representative

Kelly Connect
02.2022 - 10.2024
  • Assisted customers with product inquiries and technical issues.
  • Resolved troubleshooting issues using knowledge base and support tools.
  • Conducted follow-up calls to ensure customer satisfaction and problem resolution.
  • Assisted customers with various types of technical issues via email, live chat, and telephone.
  • Provided technical assistance to customers through phone, email and chat support.

Customer Service Representative

VXI
01.2020 - 02.2022
  • Delivered exceptional customer support through phone, email, and chat channels.
  • Resolved customer inquiries by analyzing issues and providing effective solutions.
  • Maintained knowledge of product features to assist customers accurately.
  • Collaborated with team members to improve service processes and efficiency.

Education

Associate of Arts - General Studies

Southwest Mississippi Community College
Summit, MS
05-2020

High School Diploma -

Gulfport High School
Gulfport, MS
05-2018

Skills

  • Inventory management
  • Order processing
  • Freight coordination
  • Bill collection
  • Computerized tracking
  • Product merchandising
  • Customer interaction
  • Technical troubleshooting
  • Customer relationship management
  • Data entry accuracy

Timeline

Warehouse Clerk

Capstone Logistics LLC.
05.2025 - Current

Travel Retail Merchandiser

Done Right Merchandising
10.2024 - 05.2025

Technical Support Representative

Kelly Connect
02.2022 - 10.2024

Customer Service Representative

VXI
01.2020 - 02.2022

Associate of Arts - General Studies

Southwest Mississippi Community College

High School Diploma -

Gulfport High School
Alexus Barnes