Alexus Lewis
Canton
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Puppy Lodge. Proven ability to enhance client engagement and streamline front desk operations. Recognized for exceptional organizational skills and a solid work ethic, consistently delivering a welcoming environment and training new staff to uphold high service standards.
Overview
6
6
years of professional experience
Work History
Receptionist
Puppy Lodge
Canton
07.2025 - 10.2025
- Managed front desk operations, ensuring a welcoming environment for clients and their pets.
- Maintained cleanliness and organization of the reception area, creating a positive first impression.
- Trained new staff on reception protocols and customer service best practices.
- Provided information to clients regarding services, pricing, and facility policies.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Kennel Tech
Mannsdale Animal Clinic
Madison
06.2022 - 01.2024
- - Walked, fed, and bathed dogs
- - Mopped, and sanitized kennels and hallways
- - Client Interaction
Customer Service
Canton Discount
Canton
06.2019 - 01.2020
- - Worked the cashier
- - Stocked shelves
- - Cashed checks
- - Customer service
Education
Criminal Justice
Holmes Community College
Ridgeland, MS05-2027
Skills
- Customer service expertise
- Interpersonal skills
- Attention to detail
- Organizational skills
- Strong work ethic
- Team collaboration
- Appointment management
- Front desk operations
- Client engagement
- Multitasking and prioritization
- Professional demeanor
Timeline
Receptionist
Puppy Lodge
07.2025 - 10.2025
Kennel Tech
Mannsdale Animal Clinic
06.2022 - 01.2024
Customer Service
Canton Discount
06.2019 - 01.2020
Criminal Justice
Holmes Community College