Summary
Overview
Work History
Education
Skills
Dataprocessingconsent
Personal Information
tennis e nuoto
Languages
Timeline
Generic
Alice Diamanti

Alice Diamanti

Cinquale

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

3
3
years of professional experience

Work History

Sales Assistent

Ralph Lauren
04.2024 - 09.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Established rapport with customers using active listening and interpersonal skills.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.

Bagnina

Bagno Fenice
06.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.

Istruttrice Di Nuoto

Tennis Club Raffaelli
07.2022 - 08.2022
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.

Cameriera

Pizzeria Scraus
07.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Istituto Tecnico Don Lazzeri - Stagi
Pietrasanta, Italy
06.2023

Attestato di formazione obbligatoria per la sicurezza dei lavoratori -

09.2020

Skills

    Cash Handling

    Processing payments

    Opening and closing procedures

    Customer Needs Assessment

    Customer Service

    Friendly and Helpful

    Reliable and Responsible

    Team Cooperation

    Customer Assistance

    Creative Thinking

    Organization

    Store Opening and Closing

    POS Software

    Teamwork and Collaboration

    Computer Proficiency and Microsoft Office

    Reliability

    Sales expertise

    Cash Register Operation

Dataprocessingconsent

Autorizzo il trattamento dei dati personali contenuti nel mio curriculum vitae in base all’art. 13 del D.Lgs.196/2003 e all’art. 13 GDPR 679/16

Personal Information

  • Place of Birth: Massa
  • Citizenship: Italiana
  • Gender: F
  • Driving License: B

tennis e nuoto

Gioco a tennis dall'età di 12, è sempre stata una mia grande passione. 

Quando ero più piccola mi allenavo dalle 4 alle 5 volte a settimana poi crescendo con i vari impegni ho dovuto diminuire, ad oggi gioco ancora quando capita con amici e familiari. 

Essendo crescita in una località di mare i miei genitori hanno voluto che fin da subito (4-5 anni) imparassi a nuotare, e cosi è stato, mi piace tutto ciò che è correato all' acqua come nuotare e surfare. Ad oggi mi capita spesso di andare a nuotare qualche ora anche per rilassarmi e mantenermi in movimento. 



Languages

italiano
Bilingual or Proficient (C2)
inglese
Intermediate (B1)

Timeline

Sales Assistent

Ralph Lauren
04.2024 - 09.2024

Bagnina

Bagno Fenice
06.2023 - 08.2023

Istruttrice Di Nuoto

Tennis Club Raffaelli
07.2022 - 08.2022

Cameriera

Pizzeria Scraus
07.2021 - 09.2021

High School Diploma -

Istituto Tecnico Don Lazzeri - Stagi

Attestato di formazione obbligatoria per la sicurezza dei lavoratori -

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Alice Diamanti