Alice Roberts
Water Valley
Summary
Adept at quality assurance and skilled in upholstery , I significantly contributed to Ashley Furniture Mfg's production goals through meticulous attention to detail and a continuous learning mindset. My ability to master teamwork and excel in customer service has consistently enhanced product quality and client satisfaction, showcasing my ambition and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Upholsterer
Ashley Furniture Mfg
02.2022 - Current
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, and cutting equipment to carry out job duties.
- Implemented quality control measures to ensure all finished products met or exceeded client expectations.
- Disassembled Products to reupholster fabric.
- Stretched and tacked fabric into place.
- Received and processed both written and verbal instructions, prints and work orders.
- Repaired damaged furniture frames before reupholstering, ensuring structural integrity was maintained in completed projects.
- Built as many as Number different products each week.
- Contributed to business growth by consistently delivering exceptional results on custom upholstery jobs.
- Attached bands, panels, metals, and brackets as needed for each pieces.
Cashier & Cook
Clints
04.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit
- card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Kept hot food in the hot boxes
- Fresh pizzas made
- Listened to what customers liked and requested
Cook
Pops
05.2022 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- chatted with customers on recommendations and how they liked their food prepared
- Friendly conversations with everyone to build bonds for repeat customers
- Served in store dinners, and cleaned tables as necessary
Quality Inspector
Albany Industries Inc
04.2021 - 02.2022
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inserted cushions, pillows, bagged up and tied in legs, and regulate backs
Cashier, Cook and Payroll
Madge’s Country Store
12.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Breakfast and lunch cook, while maintaining the register. Served Togo orders along with dine in orders served to the tables.
- Friday payroll adviser, who took time clocks and added the teams hours, then calculated their pay rate to their hours, and deducted taxes for final pay. Filled out checks to await signature from boss
- Filled out checks for vendor orders.
Upholsterer
Ashley Furniture Mfg
02.2019 - 11.2019
- Trimout who could go in between learning backs and 5th to close up a shortage on the line to band together to get product out at an efficient rate
Entry Level Upholstery
Ashley Furniture Mfg
08.2017 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Accounting And Business
Itawamba Community College
Fulton, MSSouth Pontotoc High
Pontotoc, MS05.2016
Skills
- Safety practices
- Comfortable with power tools
- Handling materials
- Strong attention to detail
- Hand-eye coordination
- Upholstery repair proficiency
- Customer Service-oriented
- Familiarity with upholstery tools
- Updating logs
- Assembly line experience
- Continuous learning mindset
- Quality assurance
- Adaptable to design trends
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Material handling
- Relationship building
- Adaptive
- Ambitious
Accomplishments
I have learned a quite few things from working with Ashley Furniture
- Upholstery wise, I have come to be proficient as a trimout and a 5th operator. I have also become efficient in building back along with seats. While in the process of understanding and trying my hand in springing and arms. So I could be more knowledgeable of every position on the upholstery side of the lines.
- Coming into over night shift and volunteering for Saturdays I was able to gain knowledge in the blow fill areas of filling and regulating backs along with pillows. I have tried my hand in hand-fill. Along with trying out cushion fill and combo cell.
- Countless times of volunteer work as a fill in inspector for the company when day shift would run a line on nights and/or Saturdays.
- I have supplied lines when I came back from my fmla after breaking my still trying to prove my work ethic.
- I have had the pleasure of running the leg rail and inside arm rail robot along with learning first hand of the back frame building robot when they first came about.
- I have also had the pleasure of volunteer work for the, Manufacturing system control coordinator team during the labeling of the frame mil car loading project.
Timeline
Cashier & Cook
Clints
04.2023 - 08.2023
Cook
Pops
05.2022 - 08.2022
Upholsterer
Ashley Furniture Mfg
02.2022 - Current
Quality Inspector
Albany Industries Inc
04.2021 - 02.2022
Cashier, Cook and Payroll
Madge’s Country Store
12.2020 - 04.2021
Upholsterer
Ashley Furniture Mfg
02.2019 - 11.2019
Entry Level Upholstery
Ashley Furniture Mfg
08.2017 - 03.2018
Accounting And Business
Itawamba Community College
South Pontotoc High