Alisha Mahaffey
Harrisville,MS
Summary
Professional with strong expertise in store merchandising and proven track record of driving impactful results. Skilled in visual merchandising, inventory management, and strategic product placement to optimize sales. Team-focused, adaptable, and reliable, excelling in collaborative environments and meeting changing business needs with ease. Known for strong communication, organizational skills, and commitment to achieving store goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Merchandiser
Dollar General Corporations
10.2021 - Current
- Plan and manage execution of new, relocating and remodel store fixture installation and merchandise setup (including management of outsource companies, and implementation of plan-o-grams, and signage.
- Develops and maintains strong internal corporate partnerships to ensure that all project goals are achieved. (Examples: transportation, advertising, distribution, merchandising, etc).
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Managed and motivated employees to be productive and engaged in work.
Store Manager
Dollar General Corporations
09.2018 - 10.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Review operating statements to identify business trends (including sales, labor, profitability, and
inventory turn), expense control opportunities, potential shrink, and errors.
Assistant Manager
Walmart
11.2015 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries
and complaints. - Provides supervision and development opportunities for associates.
- Hire, train, and evaluate personnel in retail sales and promoting or firing workers when appropriate.
- Oversees and enforces the execution of food safety standards, cold chain compliance and food
merchandise quality. - Take inventory or examine merchandise to identify items to be reordered or replenished as part of
CAP process.
Assistant Manager
Circle K
04.2015 - 11.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Alongside the store manager, responsible for carrying out scheduling, planning, and merchandising
duties. - Perform work activities of subordinates, such as cleaning and organizing shelves and displays and
selling merchandise. - Stock shelves, racks, cases, and bins with new or transferred merchandise. (Ensure FIFO is being used.)
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as
advertised.
Education
Some College (No Degree) - Accounting And Finance
Jackson State University
Jackson, MSAssociate of Arts -
Hinds Community College
Raymond, MS05-2014
Skills
- Merchandise presentation
- Store layout design
- Planogram implementation
- Project management, planning and development
- Customer service
- Problem-solving
- Multitasking and organization
- Store opening and closing
- Team leadership
- Inventory and cash management
- Shift scheduling
- POS systems
- Recruiting and hiring
- Forklift operation
- Loading and unloading
Certification
- Certified Forklift Operator, Walmart - September 2018- September 2023
Timeline
Store Merchandiser
Dollar General Corporations
10.2021 - Current
Store Manager
Dollar General Corporations
09.2018 - 10.2021
Assistant Manager
Walmart
11.2015 - 09.2018
Assistant Manager
Circle K
04.2015 - 11.2015
Some College (No Degree) - Accounting And Finance
Jackson State University
Associate of Arts -
Hinds Community College
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