Alison Quave
Biloxi
Summary
Dedicated professional skilled in medical records management and patient confidentiality. Proven ability to streamline processes for medical record requests, contributing to improved patient care and operational efficiency.
Overview
11
11
years of professional experience
Work History
Health Information Specialist II
Datavant
Gulfport, MS
10.2021 - Current
- Comply with HIPPA regulations while managing the release of medical records for 150+ physicians clinics as well as 3 hospitals.
- Assist patients, attorneys, insurance companies, workers comp companies as well as various health care facilities with obtaining medical records.
- Use of electronic health record system as well as our companies system to release medical records.
- Data entry into our system as well as the hospitals system to track the release of medical records.
- Training new hires.
Receptionist
NeoLife Physical Therapy
Bay St Louis, Ms
11.2020 - 10.2021
- Managed front desk operations, ensuring efficient patient check-in and scheduling processes.
- Coordinated communication between patients and therapists, enhancing appointment management.
- Implemented electronic health record updates, improving accuracy of patient information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Front End Lead
Mckennons
Danvers, MA
04.2020 - 10.2020
- Oversaw daily cash handling processes, ensuring accuracy and adherence to company policies.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction ratings.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Health Information Management Specialist
Memorial Hospital Gulfport
Gulfport, Ms
02.2019 - 04.2020
- Implemented health information management protocols to ensure compliance with HIPPA standards.
- Managed medical records for 150+ physician clinics as well as 3 Hospitals.
- Assisted patients, physicians clinics, hospitals, nursing homes, as well as various other health care facilities with obtaining medical records.
- Completed birth as well as death certificates and entered the information into the states system.
- Data entry into the hospitals system as well as our contract companies system to track the release of medical records.
Health Information Management Specialist
Datavant
Gulfport, MS
01.2015 - 02.2019
- Complied with HIPPA regulations while managing the release of medical records for 150+ physicians clinics as well as 3 hospitals.
- Assisted patients, attorneys, insurance companies, workers comp companies with obtaining medical records.
- Use of the electronic health records system as well as our companies system to release medical records.
- Data entry into our system as well as the hospitals system in order to track the release of medial records.
Education
High School Diploma -
Pascagoula High School
Pascagoula, MSSkills
- HIPAA compliance
- Electronic health records
- Insurance verification
- Medical records storage
- Patient confidentiality maintenance
- Document scanning
- Medical office procedures
- Release of information requests
Timeline
Health Information Specialist II
Datavant
10.2021 - Current
Receptionist
NeoLife Physical Therapy
11.2020 - 10.2021
Front End Lead
Mckennons
04.2020 - 10.2020
Health Information Management Specialist
Memorial Hospital Gulfport
02.2019 - 04.2020
Health Information Management Specialist
Datavant
01.2015 - 02.2019
High School Diploma -
Pascagoula High School