ALISSA Davis
Gulfport
Summary
Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Resourceful Assistant Community Manager known for high productivity and efficient task completion. Possess specialized skills in tenant relations, property maintenance coordination, and financial reporting. Excel in communication, problem-solving, and team collaboration to enhance community operations and resident satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
RPM Living
College Station
07.2024 - 01.2025
- Created and maintained relationships with local businesses, government agencies, and other organizations in the area.
- Monitored social media accounts for content related to the organization's initiatives.
- Collected first month's rent along with security deposit prior to move-in date.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Leasing Consultant
RPM Living
College Station
06.2023 - 07.2024
- Maintained accurate records of prospective renters, applications and leases.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Conducted tours of available apartments, highlighting features and amenities.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
Receptionist
Malibu Nails and Spa
Montgomery
11.2022 - 03.2023
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Provided superior customer service by responding to inquiries in an efficient and friendly manner
- Greeted visitors warmly and ensured they had a positive experience
- Operated telephone switchboard to answer and forward calls
- Used sign-in sheets and other check-in procedures to track visitors on premises
- Checked visitors in and directed or escorted to appropriate departments and personnel
Sales Associate
Hotworx 24hr Infared Studio
Montgomery
02.2021 - 05.2021
- Generated sales reports and tracked customer data to ensure sales goals were met
- Built and established strong relationships with customers, enabling long-term partnerships
- Provided accurate information about products, prices and availability both in person and over the phone
- Engaged with guests to understand and anticipate customer service needs
Education
High School Diploma -
lake creek high school
Montgomery, TX05.2023
Skills
- Guest Inquiries
- Cash Register Systems
- Cash Management
- Verbal and Written Communication
- Order Taking
- Product and Service Sales
- Cleaning and Sanitizing
- Time Management Skills
- Identification Checks
- Stocking and Replenishing
- Product Knowledge
- Customer Service
- Active Listening
- Process Payments
- Property management
- Communication skills
- Time management
- Problem solving
Certification
- Food Handlers Certification
- Texas Alcohol Beverage Commission
Community Service
Lone Star Cowboy Church, Montgomery, TX, 07/01/23, 08/31/23, Assisted in organizing community outreach activities such as food drives, blood donations and fundraising campaigns., Developed and maintained relationships with community partners to support outreach efforts., Cleaned and set up Sunday School classrooms before arrival.
Timeline
Assistant Community Manager
RPM Living
07.2024 - 01.2025
Leasing Consultant
RPM Living
06.2023 - 07.2024
Receptionist
Malibu Nails and Spa
11.2022 - 03.2023
Sales Associate
Hotworx 24hr Infared Studio
02.2021 - 05.2021
High School Diploma -
lake creek high school