Allen Cheeks
Canton
Summary
Results-oriented professional skilled in customer service and team leadership. Experienced in evaluating employee performance and implementing new technologies to improve efficiency. Committed to fostering a collaborative environment that drives results and enhances service delivery.
Overview
3
3
years of professional experience
Work History
Support Technician Intern
Mississippi Department of Archives and History
Jackson
05.2025 - 07.2025
- Troubleshot hardware and software issues for department personnel and visitors.
- Supported implementation of new technologies to enhance departmental efficiency and service delivery.
- Assisted staff with technical support for archival systems and digital tools.
- Managed the configuration and setup of customer accounts and systems.
Musician
True Light M.B Church
Jackson
10.2022 - Current
- Curated a song list on multiple given occasions.
- Led many choirs at several different institutions.
- Played at various occasions including several recitals.
Supervisor
Malco
Ridgeland
12.2022 - Current
- Monitored employee performance and provided regular feedback that resulted in a increase in productivity.
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
Host
Char
Jackson
12.2024 - 07.2025
- Greeted guests to create a welcoming atmosphere upon arrival.
- Managed reservations and seating to enhance dining efficiency.
- Monitored the cleanliness of the dining area, and resolved issues swiftly.
Education
Bachelor of science - Jackson
Belhaven University
Jackson08.2025
Skills
- Fast learner
- Computer skills
- Customer service
- Communication
- Ability to work in a team
- Communication skills
- Adaptability
- Microsoft Office Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Python
- Programming
- Technical troubleshooting
- Project management
Extracurricular Activities
Community Service, Madison, Jackson, 01/01/21, Present, Conducted food drives alongside my church., Mentored K-3rd grade as a high school senior., Traveled to senior citizens homes to render songs., Helped with disaster relief in Rolling Fork.
References
- Dr. Cory Wicks, Belhaven University, cwicks@belhaven.edu, 601-973-5004
- Brandi Oneal, Dept. of Archives and History, boneal@mdah.ms.gov, 601-407-7060
- Joshua Watson, Dept. of Archives and History, jwatson@mdah.ms.gov
Timeline
Support Technician Intern
Mississippi Department of Archives and History
05.2025 - 07.2025
Host
Char
12.2024 - 07.2025
Supervisor
Malco
12.2022 - Current
Musician
True Light M.B Church
10.2022 - Current
Bachelor of science - Jackson
Belhaven University
Similar Profiles
John Campbell PalmertreeJohn Campbell Palmertree
State Collections Specialist at Mississippi Department of Archives and HistoryState Collections Specialist at Mississippi Department of Archives and History
CANDACE MCKENZIECANDACE MCKENZIE
Freelance Reporter at The Mississippi IndependentFreelance Reporter at The Mississippi Independent
Jeremey WatkinsJeremey Watkins
Administrative Assistant to the Chief of Police at Ridgeland Police DepartmentAdministrative Assistant to the Chief of Police at Ridgeland Police Department
Kyle JohnsonKyle Johnson
Mail Carrier at United States Post OfficeMail Carrier at United States Post Office
Victoria BlankenshipVictoria Blankenship
Dental Assistant at Sylvan Valley DentalDental Assistant at Sylvan Valley Dental