Allen Cheeks
Canton
Summary
Results-oriented professional skilled in customer service and team leadership. Experienced in evaluating employee performance and implementing new technologies to improve efficiency. Committed to fostering a collaborative environment that drives results and enhances service delivery.
Overview
3
3
years of professional experience
Work History
Support Technician Intern
Mississippi Department of Archives and History
Jackson
05.2025 - 07.2025
- Troubleshot hardware and software issues for department personnel and visitors.
- Supported implementation of new technologies to enhance departmental efficiency and service delivery.
- Assisted staff with technical support for archival systems and digital tools.
- Managed the configuration and setup of customer accounts and systems.
Musician
True Light M.B Church
Jackson
10.2022 - Current
- Curated a song list on multiple given occasions.
- Led many choirs at several different institutions.
- Played at various occasions including several recitals.
Supervisor
Malco
Ridgeland
12.2022 - Current
- Monitored employee performance and provided regular feedback that resulted in a increase in productivity.
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
Host
Char
Jackson
12.2024 - 07.2025
- Greeted guests to create a welcoming atmosphere upon arrival.
- Managed reservations and seating to enhance dining efficiency.
- Monitored the cleanliness of the dining area, and resolved issues swiftly.
Education
Bachelor of science - Jackson
Belhaven University
Jackson08.2025
Skills
- Fast learner
- Computer skills
- Customer service
- Communication
- Ability to work in a team
- Communication skills
- Adaptability
- Microsoft Office Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Python
- Programming
- Technical troubleshooting
- Project management
Extracurricular Activities
Community Service, Madison, Jackson, 01/01/21, Present, Conducted food drives alongside my church., Mentored K-3rd grade as a high school senior., Traveled to senior citizens homes to render songs., Helped with disaster relief in Rolling Fork.
References
- Dr. Cory Wicks, Belhaven University, cwicks@belhaven.edu, 601-973-5004
- Brandi Oneal, Dept. of Archives and History, boneal@mdah.ms.gov, 601-407-7060
- Joshua Watson, Dept. of Archives and History, jwatson@mdah.ms.gov
Timeline
Support Technician Intern
Mississippi Department of Archives and History
05.2025 - 07.2025
Host
Char
12.2024 - 07.2025
Supervisor
Malco
12.2022 - Current
Musician
True Light M.B Church
10.2022 - Current
Bachelor of science - Jackson
Belhaven University
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