Allison Mercer
Corinth
Summary
Experienced in customer engagement and inventory management, demonstrating strong problem-solving skills in fast-paced environments. Responsibilities included processing transactions, managing stock levels, and maintaining a clean and organized workspace. Developed effective communication skills through interactions with diverse customer groups, ensuring their needs were met with professionalism. Adaptability to various situations has been cultivated through consistent engagement with customers and handling complaints efficiently.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lizard Thicket
Columbus
07.2018 - 11.2018
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
Sales Associate
The Supp Shopp
Corinth
05.2017 - 04.2018
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Kossuth High School
Corinth, MS05-2016
Some College (No Degree) - Liberal Arts And Sciences
Northeast Mississippi Community College
Booneville, MSSkills
- Customer engagement
- Friendly and outgoing
- Listening skills
- Positive and professional
- Hospitality and accommodation
- Problem-solving skills
- Adapt to diverse groups
- Client education
- Attention to detail
References
References available upon request.
Timeline
Sales Associate
Lizard Thicket
07.2018 - 11.2018
Sales Associate
The Supp Shopp
05.2017 - 04.2018
High School Diploma -
Kossuth High School
Some College (No Degree) - Liberal Arts And Sciences
Northeast Mississippi Community College