Alyssa Wood
Starkville
Summary
Energetic and organized individual with knack for efficient communication and coordination. Understanding of medical terminology and healthcare operations, combined with proficiency in managing patient documentation Committed to enhancing client's experience through effective support and organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator (HUC)
Mississippi Baptist Medical Center
06.2024 - 08.2024
- Communicated company policies with clients and visitors
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
Kennel Technician
Oakdale Animal Hospital
01.2022 - 08.2023
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications
- Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering
- Maintained records of animal feedings, treatments and other updates
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols
- Monitored animals for signs of illness or distress and reported to supervisor immediately
- Performed minor grooming services such as brushing fur coats and trimming nails
- Conducted behavior assessments on new arrivals to determine appropriate housing needs
- Responded to emergency situations in a timely manner while following safety protocols
- Adhered to standards set forth by local laws regarding animal welfare
- Inspected kennels regularly for any possible health hazards or maintenance concerns
- Stayed on top of laundry, sweeping and disinfection protocols
Cashier
Ramey's Marketplace
06.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Conducted price checks for special orders or discounts as requested by customers
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Provided excellent customer service while promoting loyalty programs to increase sales potential
- Trained new team members in cash register operation, stock procedures and customer services
Education
Bachelor of Science - Biology
Mississippi State University
Starkville, MS05-2027
High school diploma -
Brandon High School
Brandon, MS05.2023
Skills
- Kennel Experience
- Critical Thinking
- Customer service
- CPR
- Animal Care
- Animal handling
Certification
BLS Certification, 05/01/24, 05/31/26
Timeline
Health Unit Coordinator (HUC)
Mississippi Baptist Medical Center
06.2024 - 08.2024
Kennel Technician
Oakdale Animal Hospital
01.2022 - 08.2023
Cashier
Ramey's Marketplace
06.2021 - 10.2021
High school diploma -
Brandon High School
Bachelor of Science - Biology
Mississippi State University
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