Amanda Myers
Saucier
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Store Merchandising Manager
Winn Dixie
10.2013 - Current
- Enhanced store presentation by implementing effective visual merchandising strategies and layouts.
- Increased overall sales by developing and executing targeted product promotions and displays.
- Streamlined merchandise flow processes for optimal inventory management and reduced stock discrepancies.
- Collaborated with cross-functional teams to plan and execute seasonal floor sets, ensuring timely completion.
- Provided ongoing training and support to store staff, elevating their understanding of merchandising best practices.
- Optimized product placement for improved customer experience and increased average transaction value.
Customer Service Manager
Winn Dixie
10.2013 - Current
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Education
No Degree -
Jones County Junior College
Ellisville, MSSkills
- Promotional Planning
- Space Planning
- Product Presentation
- Competitor Analysis
- Merchandise Planning
- Store Layout Design
- Time Management
Timeline
Store Merchandising Manager
Winn Dixie
10.2013 - Current
Customer Service Manager
Winn Dixie
10.2013 - Current
No Degree -
Jones County Junior College
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