Amanda Pickens
Hickory Flat,MS
Summary
Dedicated nursing student currently working toward certificate in Practical Nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
08.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Certificate - Practical Nursing
Northwest Mississippi Community College
Senatobia, MS07.2023
High School Diploma -
Hickory Flat Attendance Center
Hickory Flat, MS05.2022
Skills
- Attention to Detail
- Compassionate
- Honest
Certification
- First Aid/CPR Certified
- IV Certified
- TB Certified
Timeline
Customer Service Representative
Walmart
08.2021 - Current
Certificate - Practical Nursing
Northwest Mississippi Community College
High School Diploma -
Hickory Flat Attendance Center
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