Amanda Sanderford
Baldwyn
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Outcomes Specialist , RN, CDCES
North Mississippi Medical Center
Tupelo
11.2021 - 06.2025
- Coordinated cross-functional teams to streamline project workflows and enhance collaboration.
- Analyzed data to identify trends and inform decision-making
- Participated in ongoing training and compliance activities.
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Analyzed customer needs and recommended appropriate products or services.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making
- Collaborated with physicians to develop and implement patient care
- Maintained accurate medical records and documented patient progress.
- Supported nursing staff by mentoring new hires on best practices and protocols
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Provided emotional support and counseling to patients and their families.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Conducted intake assessments with patients and relatives to gather case history.
- Created, implemented and evaluated patient care plans with medical team.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
Clinical Supervisor, RN, CDCES
Endocrine and Metabolic Disorders Institute
Tupelo
03.2006 - 08.2019
- Supervised clinical staff to ensure adherence to best practices and protocols.
- Developed and implemented training programs for new clinical staff members.
- Facilitated team meetings to discuss patient cases and improve service delivery.
- Resolved conflicts among team members to maintain a positive work environment.
- Actively sought out continuing education opportunities related to clinical practice areas.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Developed individualized treatment plans for clients based on their needs and preferences.
- Maintained accurate documentation of client progress within the Electronic Health Record system.
- Interviewed applicants and made recommendations for new hires.
- Participated in quality improvement initiatives aimed at enhancing outcomes for clients served by the facility.
- Ensured that all safety protocols were followed at all times in the facility.
- Served as a resource person for family members or significant others who had questions about clients' treatment plans.
- Provided consultation services to other departments or organizations regarding clinical matters.
- Provided routine management and emergency response.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
- Ensured the maintenance of patient confidentiality and adherence to HIPAA regulations.
- Communicated with patients with compassion while keeping medical information private.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Administered medications and monitored patient responses in clinical settings.
- Educated patients on health management and disease prevention strategies.
- Maintained accurate patient records using electronic health record systems.
- Assisted in medical procedures, ensuring safety and compliance protocols were followed.
- Provided emotional support to patients and families during difficult times.
- Conducted assessments to determine patient needs and conditions effectively.
- Carried out physician orders regarding tests or medication administration accurately and safely.
Certified Diabetes Educator
NMMC
Tupelo
04.2004 - 03.2006
- Educated patients on diabetes management and healthy lifestyle choices.
- Developed personalized care plans for individuals with diabetes.
- Facilitated group education sessions on diabetes prevention and self-management.
- Conducted assessments to identify patient knowledge gaps and needs.
- Provided resources and tools for effective diabetes self-management.
- Advocated for patient access to diabetes-related services and support programs.
- Assisted in identifying barriers to self-care behaviors and worked collaboratively with patients to develop strategies for overcoming them.
Education
Associate of Science - Nursing
Itawamba Community College
Fulton, MS 08.2025 - 05.1995
Skills
- Electronic health records
- Patient assessments
- Care plan development
- Data analysis
- Team collaboration
- Customer needs assessment
- Conflict resolution
- Emotional support
- Effective communication
- Patient education
- Technical troubleshooting
- Safety protocol adherence
- Analytical thinking
Certification
- CDCES
- Certified Insulin Pump Trainer
Accomplishments
- Nominee for RN of the Year 2025
References
References available upon request.
Timeline
Associate of Science - Nursing
Itawamba Community College
08.2025 - 05.1995
Clinical Outcomes Specialist , RN, CDCES
North Mississippi Medical Center
11.2021 - 06.2025
Clinical Supervisor, RN, CDCES
Endocrine and Metabolic Disorders Institute
03.2006 - 08.2019
Certified Diabetes Educator
NMMC
04.2004 - 03.2006
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