Amaya Thomas
Horn Lake
Summary
Dynamic clinical informatics Specialist with deep expertise in healthcare data management, system implementation, and electronic health records optimization. As well as a proven track record at Oak Street Health, enhancing patient care through meticulous documentation and workflow optimization. Committed to continuous learning and adaptability. Strong collaborator focused on team success and seamless adaptability to changing needs. Skilled in data entry and process improvement, consistently driving impactful clinical outcomes.
Overview
5
5
years of professional experience
Work History
Clinical Informatics Specialist
Oak Street Health
08.2024 - Current
- Accompanied physicians through day in fast-paced, stressful environments.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Consistently met tight deadlines for record completion, contributing to improved insurance claim processing times and increased revenue collection rates.
- Adapted quickly to new technologies and software platforms utilized within the medical facility, ensuring seamless integration into daily workflow processes.
Administrative Assistant
Aaron E. Henry Community Health Services Center
05.2023 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Scribe
Aaron E. Henry Community Health Services Center
05.2023 - 08.2024
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Client Care Counselor
Children's Clinic of Clarksdale
03.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Data Entry Clerk
Children's Clinic of Clarksdale
07.2020 - 03.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
Education
Bachelor of Science - Biology
University of Mississippi
University, MS05-2023
Skills
- Clinical process knowledge
- Clinical workflow optimization
- Information systems improvements
- Continuous learning mindset
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Records organization
- Problem-solving
- Computer literacy proficiency
Timeline
Clinical Informatics Specialist
Oak Street Health
08.2024 - Current
Administrative Assistant
Aaron E. Henry Community Health Services Center
05.2023 - 08.2024
Medical Scribe
Aaron E. Henry Community Health Services Center
05.2023 - 08.2024
Client Care Counselor
Children's Clinic of Clarksdale
03.2022 - 05.2023
Data Entry Clerk
Children's Clinic of Clarksdale
07.2020 - 03.2022
Bachelor of Science - Biology
University of Mississippi
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