Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Amber Dean

Lake

Summary

Dynamic professional with extensive experience in air transportation and logistics coordination at MS Air National Guard. Proven track record in enhancing operational efficiency and ensuring compliance with regulations. Strong problem-solving abilities and exceptional customer service skills, dedicated to delivering service solutions and fostering team collaboration. Committed to continuous improvement and excellence in all endeavors. Resourceful Air Transportation Specialist known for high productivity and efficiency in task completion. Possess specialized skills in air traffic management, logistics coordination, and safety compliance, ensuring smooth and secure air transport operations. Excel in critical thinking, problem-solving, and effective communication, leveraging these soft skills to navigate complex scenarios and make informed decisions quickly.

Overview

12
12
years of professional experience

Work History

Air Transportation

MS Air National Guard
Meridian
06.2023 - Current
  • Handle military personnel flight priorites
  • Upfleet aircraft on board passengers and military personnel with necessary items to utilize the lavatory
  • Defleet aircraft of personnel and passengers
  • Handle military personnel and passenger baggage boarding aircrafts

Law Enforcement Officer

Department of Public Safety/ CTED
Jackson
05.2019 - Current
  • A certified inspector of commodities for semi-trucks and trailers.
  • A certified inspector to check a semi-truck driver's log trucks.
  • A certified inspector to check a semi-truck driver's brakes.
  • A certified inspector to check the hazardous material.
  • I check to make sure all commercial vehicles follow the state and federal laws in MS

Distribution Driver

WWL (Nissan)
05.2017 - Current
  • Retrieve all Nissan vehicles to be loaded on a train or 18 wheeler to be delivered to different dealerships.

Proofreader

MS State Capitol Building
10.2016 - 04.2017
  • Proofed all the future and present bills before they became laws for the state of Mississippi.

Shift Supervisor

CVS Pharmacy
05.2016 - 09.2016
  • Assistant store Manager.
  • Did inventory on a daily basis.
  • Received and checked in merchandise from vendors.
  • Checked out customers.
  • Counted deposits and opened/closed the store.

Customer Care

Gray Daniels Toyota
10.2015 - 03.2016
  • Handled all the service for all the service calls for the Gray Daniels dealerships.

Material Management Apprentice

U.S. Air National Guard
03.2013 - 12.2015
  • Supplied all material to members of the US Air National Guard.
  • Established mail delivery routes and managed distribution process.
  • Logged and filed classified documents.
  • Managed receipt, storage and issue of ammunition processes.
  • Prepared registered and certified mail for dispatch.

Customer Care Representative

Asurion
03.2015 - 10.2015
  • Tech support and customer service for Directv.
  • Updated database with customer and sales information.
  • Maintained a friendly and professional customer interactions.
  • Described the use and operation of merchandise to customers.
  • Greeted the customers promptly and responded to questions with knowledgeable service.

Cashier

Walmart
04.2014 - 04.2015
  • Maintained a friendly and professional customer interactions.
  • Received and processed cash and credit payments for in-store purchases.
  • Demonstrated that customers come first by serving them with a sense of urgency.

Customer Care Specialist

Xerox Corp
10.2014 - 03.2015
  • Handled Humana insurance customers.
  • Processed applications, payments, corrections, endorsements and cancellations.

Education

Air Transportion

Air Transportation Squadron
Fort Gregg Adams, VA
12-2024

Certified Law Enforcement Officer

MS Law Enforecement Training Academy
Pearl, MS
11-2018

Logistics And Materials Management

Logistics Readiness Squadron
San Antonio, TX
02-2014

Associates of Arts Degree - Sports Medicine

East Central Community College
Decatur, MS
05.2011

High School Diploma -

Lake High School
Lake MS
05-2009

Skills

  • Sales
  • Basic clerical knowledge
  • Flexible
  • Barcode scanning
  • Communication
  • Call center experience
  • Strong problem-solving ability
  • Negotiation competency
  • Approachable
  • Cheerful and energetic
  • Service solutions expert
  • Dedicated team player
  • Reliable and dependable
  • Excellent time management
  • Positive outlook
  • Employee relations specialist
  • Dedicated to process improvement
  • Logistics coordination
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail
  • Air transportation

Leadership Experience

  • Dedicated team player
  • Reliable and dependable
  • Excellent time management
  • Positive outlook
  • Employee relations specialist
  • Dedicated to process improvement

Timeline

Air Transportation

MS Air National Guard
06.2023 - Current

Law Enforcement Officer

Department of Public Safety/ CTED
05.2019 - Current

Distribution Driver

WWL (Nissan)
05.2017 - Current

Proofreader

MS State Capitol Building
10.2016 - 04.2017

Shift Supervisor

CVS Pharmacy
05.2016 - 09.2016

Customer Care

Gray Daniels Toyota
10.2015 - 03.2016

Customer Care Representative

Asurion
03.2015 - 10.2015

Customer Care Specialist

Xerox Corp
10.2014 - 03.2015

Cashier

Walmart
04.2014 - 04.2015

Material Management Apprentice

U.S. Air National Guard
03.2013 - 12.2015

Air Transportion

Air Transportation Squadron

Certified Law Enforcement Officer

MS Law Enforecement Training Academy

Logistics And Materials Management

Logistics Readiness Squadron

Associates of Arts Degree - Sports Medicine

East Central Community College

High School Diploma -

Lake High School

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