Amber Guice Hays
Cleveland
Summary
Detail-oriented professional with extensive experience in executive operations and financial documentation. Expertise in managing payroll cycles, ensuring regulatory compliance, and streamlining data reporting. Committed to delivering high-quality deliverables and improving processes, enhancing operational efficiency across departments.
Overview
10
10
years of professional experience
Work History
Accounting Associate
Sayle, Sandifer & Johnson, LLP
Greenville
01.2025 - 04.2026
- Facilitated weekly, bi-weekly, and monthly payroll cycles while ensuring adherence to federal and state regulations, including executing electronic tax payments through EFTPS and MSTAP.
- Compiled financial reports, reconciled bank statements using Sage accounting software, and upheld precise payroll and compliance records.
- Completed quarterly and annual filings such as Forms 941, 940, W-2s, 1099s, and unemployment reports, and assisted with audits, including Workers' Compensation and MDES reviews.
- Maintained general ledger accounts by verifying, allocating, posting transactions; resolving discrepancies.
- Resolved payroll inquiries and managed documentation for clients and institutions, ensuring accurate processing.
- Coordinated audits by supplying documentation and reports, facilitating timely review and compliance.
- Supported month-end close activities by reconciling accounts and preparing summaries.
- Communicated with clients to resolve billing inquiries and payment issues.
- Streamlined data entry and reporting tasks using accounting software, enhancing workflow efficiency.
Assistant to Vice President of Finance and Administration
Delta State University
Cleveland
11.2022 - 01.2025
- Provided executive administrative support to Associate Vice President of Finance and Administration, managing calendar, coordinating meetings, processing purchase requisitions, documenting travel, and overseeing departmental time entry.
- Developed data reports utilizing Banner and Argos systems, and ensured accurate electronic and hardcopy records to support financial operations and institutional reporting.
- Reconciled departmental credit card statements on a monthly basis and liaised with approved vendors to guarantee precise billing, documentation, and timely processing.
- Recorded minutes for institutional committees, facilitated cross-department initiatives, and served as primary contact for office, addressing calls and public inquiries.
Information Technology Office Manager
Delta State University
Cleveland
10.2021 - 11.2022
- Delivered administrative and operational support to senior IT leadership, orchestrating calendars, interviews, purchasing, travel documentation, and departmental time entry while preserving organized digital and physical records.
- Processed hiring and termination documentation for student employees, managed payroll for switchboard staff, and trained operators to ensure consistent front-office coverage and service standards, enhancing service reliability.
- Generated and evaluated reports using Banner, Argos, and Zendesk systems, facilitating departmental decision-making, service tracking, and institutional reporting.
- Reconciled departmental credit card statements, coordinated with vendors to address institutional needs, and served as first point of contact for public and campus inquiries, ensuring effective communication.
International Student Success Assistant Advisor
Delta State University
Cleveland
02.2020 - 10.2021
- Guided international students through institutional processes and compliance requirements, clearly communicating document deadlines, travel procedures, and enrollment obligations to ensure legal status.
- Advised International Student Association, collaborating with campus partners to orchestrate programs and events that enhanced student engagement and built cross-cultural community connections.
- Provided administrative and operational support to International Student Services leadership by managing documentation, coordinating travel, overseeing purchasing, and facilitating office communications.
- Created reports using Banner and Argos systems, processed student employee paperwork, maintained organized records, and served as a professional first point of contact for students, visitors, and campus stakeholders.
Department of Math and Sciences Senior Secretary
Delta State University
Cleveland
08.2016 - 02.2020
- Coordinated administrative support for department chair and faculty, managing purchasing, travel documentation, reporting, and daily office operations to ensure seamless departmental function.
- Processed payroll for faculty and Supplemental Instructors, monitored time records, and tracked performance metrics to support accurate compensation and departmental oversight.
- Created reports leveraging Banner and Argos systems, maintained organized filing systems, and managed student employee hiring and termination documentation.
- Served as primary point of contact for department, supporting faculty in textbook ordering through Faculty Enlight and facilitating instructional operations with timely administrative assistance.
Education
Bachelor of Arts - English
Delta State University
ClevelandSkills
- Tax Compliance
- Financial Reporting
- Financial Analysis
- Budget Management
- Accounts Reconciliation
- Accounts Payable
- Tax Filing
- Regulatory Compliance
- Financial Planning
- Asset Management
- Accounting Software
- ERP Software
- Microsoft Office Suite
- Data Management
- Database Management
- Data Analysis
- Project Management
- Content Management
- Scheduling
- Remote Collaboration
- Client Relations
- Customer Service
- Attention to Detail
- Problem Solving
- Adaptability
- Independent
- Registration
- Financial Planning
- Document Management
Timeline
Accounting Associate
Sayle, Sandifer & Johnson, LLP
01.2025 - 04.2026
Assistant to Vice President of Finance and Administration
Delta State University
11.2022 - 01.2025
Information Technology Office Manager
Delta State University
10.2021 - 11.2022
International Student Success Assistant Advisor
Delta State University
02.2020 - 10.2021
Department of Math and Sciences Senior Secretary
Delta State University
08.2016 - 02.2020
Bachelor of Arts - English
Delta State University