Amber York
Caledonia
Summary
Hardworking and reliable with strong determination to succeed in life. Offering punctuality and front desk experience. Highly organized, proactive, and dependable with team-oriented mentality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Animal Health Services
08.2024 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Medical Scribe
Scribeamerica
07.2023 - 07.2024
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical records.
- Used Experity, Docutap, and Epic software every day and developed advanced skills.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
Daycare Teacher
First United Methodist Child Care Center
01.2023 - 05.2023
- Read stories to children and taught painting, drawing, and crafts.
- Implemented hands-on, play-based strategies for experiential learning.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Observed behavioral issues to alert parents or guardians.
- Supervised circle time, free play, outside play and learning and developmental activities.
HHA
Help at Home
01.2020 - 06.2021
- Managed electronic health records for accurate patient data tracking and care coordination.
- Utilized mobility aids to assist patients with safe transfers and ambulation.
- Applied wound care techniques to promote healing and prevent infections.
- Conducted range of motion exercises to maintain patient mobility and prevent stiffness.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
Education
Certified Development Associate - Child Development
Mississippi State University
Starkville, MS04-2023
High School Diploma -
New Hope High School
Columbus, MS05-2015
Skills
- Data Entry Experience
- Electronic Medical Record (EMR) Software
- Good Written Communication
- Medical Terminology
- Lesson Planning
- Activity Planning
- Punctual
- Licensed Childcare Provider
- Certified in Early Childhood Education
- Safety Monitoring
- Parent Communication
- Social Skills Development
- Child Development
- Reliable
- Approachable
- Classroom Management
Accomplishments
- Graduated with Spanish Honors
Certification
- Certified Development Associate
Languages
English
Full Professional
Spanish
Limited
Timeline
Front Desk Receptionist
Animal Health Services
08.2024 - 01.2025
Medical Scribe
Scribeamerica
07.2023 - 07.2024
Daycare Teacher
First United Methodist Child Care Center
01.2023 - 05.2023
HHA
Help at Home
01.2020 - 06.2021
Certified Development Associate - Child Development
Mississippi State University
High School Diploma -
New Hope High School
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