Amlyeng Pickens
Tippo
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Teacher
East Tallahatchie School District
08.2024 - 02.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Correctional Counselor
Corecivic Inc.
01.2022 - 07.2024
- Counseled inmates either individually or group settings to bring problems to light and implement potential solutions.
- Addressed behavior and stability of inmates to root out concerning connections or mental health issues.
- Conducted interviews for hiring of inmate job positions to identify optimal candidates.
- Evaluated progress of inmates in jails and prisons to determine optimal intervention strategies.
Case Manager
Corecivic Inc.
01.2022 - 06.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Human Resource Clerk
Core Civic
09.2018 - 04.2021
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with meetings and presentations within company.
- Maintained and scheduled complex calendars.
- Processed and accurately recorded HR entry transactions, including new hires, terminations, transfers and promotions.
- Improved traceability by creating organization systems for records and reports.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Mail Room Clerk
Core Civic
02.2015 - 09.2018
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Distributed mail on foot to units throughout the facility.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
Correctional Officer
Core Civic
10.2009 - 02.2015
- Established positive working relationships and maintained boundaries with resident offenders.
- Supervised and directed juvenile movement during various activities on and off campus.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Restrained juvenile inmates when disturbances required physical intervention.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Completed intake paperwork, fingerprints and searches.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Education
Bachelor of Science - Early Childhood Education
Mississippi Valley State University
Itta Bena, MSMaster of Arts - Elementary School Teaching
Mississippi Valley State University
Itta Bena, MS05-2024
Skills
- Conflict management
- Maintaining files
- Effective planning
- Mail handling
- MS Office
- High social awareness
- Safety and Security
- Crisis Intervention Training
- Emergency Management
- Computer literacy
- HR policies
- Business administration
- Recruitment
- Process improvement
- Criminal laws
- Restraint Techniques
- Strong Interpersonal Skills
- File and records management
- Team player
- Lesson planning
Certification
- Certified Teacher (CT) - National Board for Professional Teaching Standards.
Timeline
Teacher
East Tallahatchie School District
08.2024 - 02.2025
Correctional Counselor
Corecivic Inc.
01.2022 - 07.2024
Case Manager
Corecivic Inc.
01.2022 - 06.2023
Human Resource Clerk
Core Civic
09.2018 - 04.2021
Mail Room Clerk
Core Civic
02.2015 - 09.2018
Correctional Officer
Core Civic
10.2009 - 02.2015
- Certified Teacher (CT) - National Board for Professional Teaching Standards.
Bachelor of Science - Early Childhood Education
Mississippi Valley State University
Master of Arts - Elementary School Teaching
Mississippi Valley State University
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