Summary
Overview
Work History
Education
Skills
Timeline
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Amy Hall

Coldwater

Summary

Driven Office Manager and Administrative Assistant with proven expertise in office administration and customer service. Excelled at Northwest Machine by maintaining confidentiality, ensuring accurate financial records, and enhancing client relations. Skilled in data entry and building strong relationships, demonstrating a blend of hard and soft skills vital for high-stakes environments.

Overview

26
26
years of professional experience

Work History

Administrative Assistant

H&H Maintenance & Lawn
Coldwater, MS
04.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Office Manager

Northwest Machine
07.1999 - 09.2003
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Certificate - Phlebotomy

Phlebotomy Training Specialists
Memphis, TN
08.2023

HS Diploma -

Hernando High
Hernando, MS
05.2000

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

H&H Maintenance & Lawn
04.2020 - Current

Office Manager

Northwest Machine
07.1999 - 09.2003

Certificate - Phlebotomy

Phlebotomy Training Specialists

HS Diploma -

Hernando High

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Amy Hall