Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Mandrell

Mount Olive

Summary

Dual-certified Clinical Medical Assistant and Phlebotomy Technician seeking a position to apply my strong clinical training, excellent patient-care skills, and a commitment to accuracy in both clinical and laboratory settings.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Medical Assistant

Elite Diagnostics
10.2024 - 07.2026
  • Assisted in patient intake, ensuring accurate collection of medical histories and insurance information.
  • Prepared examination rooms, maintaining cleanliness and readiness for patient appointments.
  • Coordinated scheduling of patient appointments, optimizing workflow and reducing wait times.
  • Administered basic clinical procedures, including vital sign checks and specimen collection.

To-Go Specialist

Zip's Cafe
04.2021 - 08.2025
  • Streamlined order processing for efficient customer service and timely food delivery.
  • Assisted in training new staff on company protocols and to-go order procedures.
  • Maintained high standards of cleanliness and organization in the to-go area.
  • Implemented inventory tracking system to enhance accuracy of food packaging supplies.

Patient Care Technician

Elite Diagnostics
04.2021 - 08.2024
  • Provided direct patient care and support in clinical settings, ensuring comfort and safety.
  • Assisted nursing staff with vital sign monitoring and documentation for accurate patient assessments.
  • Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
  • Collaborated with multidisciplinary teams to coordinate patient treatment plans and improve care delivery.

Education

Certified Phlebotomy Technician - Phlebotomy

Med Lab Training Center
Richland, Ms

Certified Clinical Medical Assistant - Clinical Medical Assistant

Med Lab Training Center
Richland, MS

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Procedure assistance
  • Immunization administration
  • Specimens collection and processing

Certification

  • CCMA - Certified Clinical Medical Assistant
  • PT - Phlebotomy Technician
  • First Aid/CPR/BLS Certified

Timeline

Medical Assistant

Elite Diagnostics
10.2024 - 07.2026

To-Go Specialist

Zip's Cafe
04.2021 - 08.2025

Patient Care Technician

Elite Diagnostics
04.2021 - 08.2024

Certified Phlebotomy Technician - Phlebotomy

Med Lab Training Center

Certified Clinical Medical Assistant - Clinical Medical Assistant

Med Lab Training Center
Amy Mandrell