Andjurette Johnson
Ruleville
Summary
I am a positive and effective communicator with a calm, level-headed approach to handling daily responsibilities and unexpected challenges. With over seven years of customer service experience, I bring a dedicated mindset and a commitment to delivering excellent service.
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
AT&T
Greenwood
02.2024 - 12.2025
- Assisted customers with product selection and service inquiries.
- Demonstrated wireless devices and accessories to enhance customer experience.
- Resolved customer complaints by providing effective solutions and support.
Account Service Representative
Cspire
Cleveland
09.2022 - 01.2024
- Managed customer inquiries through phone and email communication.
- Facilitated account setup and service modifications for new customers.
- Provided excellent customer service through active listening skills
Sales Manager
Sears
Cleveland
01.2018 - 08.2022
- Performed sales consultations and educated clients on products and services.
- Created and presented monthly reports to management on sales performance.
- Led sales team to achieve monthly revenue targets and improve customer engagement.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Education
Ruleville Central High School
Skills
- Product demonstration
- Customer support
- Sales reporting
- Account management
- Active listening
- Communication Skills
- Collaboration Skils
Timeline
Retail Sales Consultant
AT&T
02.2024 - 12.2025
Account Service Representative
Cspire
09.2022 - 01.2024
Sales Manager
Sears
01.2018 - 08.2022
Ruleville Central High School