André Chaves de Paula
Campo Grande, Mato Grosso Do Sul
Summary
IT Technician.
Network engineer with 3+ years of experience in maintaining and resolving faults in mobile networks.
Completed a Government and Company sponsored course for System Administrator.
Seeking an IT position involving Networking and Servers, with a strong desire for growth and advancement opportunities by providing good results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
System Administrator
UPSKILL - Instituto Superior De Ciências Do Trabalho E Da Empresa (ISCTE)
2023.09 - 2024.05
- Practical Projects for training involving administration and maintenance of servers and Virtual Machines in Linux and Microsoft.
- Set up of servers and virtual machines using Linux OS (Ubuntu, Debian, Mint) and Microsoft Hyper-V.
- Utilization of the cloud services provided by Azure Portal, some Terraform usage for optimizing VM and Network creations and maintenance.
- Installation and updates of software, with a focus on cybersecurity.
- Created a network topology for a company and branches utilizing a CISCO program.
Telecommunications Engineer
Olisipo Company
2018.06 - 2022.11
- 1st Line Engineer, Vodafone ANOC Project
- Network Management; Monitoring, maintaining and repairing the United Kingdom's Vodafone Mobile Network.
- Provide Support via call and email to Field Technicians; Assisted in the technical know how, provided equipment documents and remote assisted in the resolution of faults.
- Used "Remedy" ticket software for handling network faults; Creation, update and closure of tickets either proactive or reactive. Fault examples: Fibre cut, power outage, Microwave Line of Sight, misconfigurations of equipment.
- Configuration and health checks of Cisco routers, SIAE Microwave antennas, Marconi and Tellabs network equipment.
- Proactive monitoring for any alarms in the entire network.
- Assisted Deployment of 5G and 4G "Sites".
- Process Development; Led initiatives to develop new technical processes, updated existing ones to better fit the network's changing environment.
Retail Stock Clerk
Sonae
2015.06 - 2018.03
- Received stock from delivery trucks at the warehouse.
- Maintained and updated stock inventory for item control.
- Quality control of items within the store.
- Checked and restocked any items for the customers
- Customer support
Education
IT Systems Management And Programming Technician - IT Systems
São João Do Estoril School
Lisbon, Portugal07.2016
Proficiency in The English Language - English Language And Literature
University of Cambridge, British Council School
Lisbon, Portugal12.2011
Skills
- Problem solving and Critical Thinking
- Creativity
- People Management
- Communicative
- Proactive
- Problem Resolution
- Leadership
- Flexible
- Dynamic
- Emotional Intelligence
Personal Information
- Age: 29
- Date of Birth: 12/23/1994
Hobbies and Interests
- Gaming
- Swimming
- Watching documentaries about History
Certification
Camgridge ESOL Level 2 Certificate in ESOL International*
Council of Europe Level C1
Azure Portal Certificates
Microsoft - Online
Workload: 120 hours
Configure Azure Policy
Configure Azure Virtual Network peering
Manage virtual machines with Azure CLI in Azure Portal
Automate Azure tasks using scripts with PowerShell
Configure Azure Blob Storage and storage accounts
Protect your Azure infrastructure with Azure Site Recovery
Introduction to Azure DevOps
Configure role-based access control and configure file folder backup
CISCO
Workload: 50 hours
Introduction to Cybersecurity (Self-Paced)
CISCO
Workload: 85 hours
Cybersecurity Pathway - Cybersecurity Essentials (Instructor Led)
Languages
Portuguese
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
System Administrator
UPSKILL - Instituto Superior De Ciências Do Trabalho E Da Empresa (ISCTE)
2023.09 - 2024.05
Telecommunications Engineer
Olisipo Company
2018.06 - 2022.11
Retail Stock Clerk
Sonae
2015.06 - 2018.03
IT Systems Management And Programming Technician - IT Systems
São João Do Estoril School
Proficiency in The English Language - English Language And Literature
University of Cambridge, British Council School
Camgridge ESOL Level 2 Certificate in ESOL International*
Council of Europe Level C1
Azure Portal Certificates
Microsoft - Online
Workload: 120 hours
Configure Azure Policy
Configure Azure Virtual Network peering
Manage virtual machines with Azure CLI in Azure Portal
Automate Azure tasks using scripts with PowerShell
Configure Azure Blob Storage and storage accounts
Protect your Azure infrastructure with Azure Site Recovery
Introduction to Azure DevOps
Configure role-based access control and configure file folder backup
CISCO
Workload: 50 hours
Introduction to Cybersecurity (Self-Paced)
CISCO
Workload: 85 hours
Cybersecurity Pathway - Cybersecurity Essentials (Instructor Led)
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