Andrea Redd
Thaxton
Summary
Proficient customer service professional with 15+ years’ experience. Able to advance small businesses by providing bookkeeping, clerical work and managerial expertise. Seeking employment to use solid organizational, managerial and entrepreneurial skills to promote daily business.
Diligent with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
20
20
years of professional experience
Work History
General Manager/ Human Resources
Spuds / The Gin
10.2019 - Current
- Achieved operational excellence by streamlining daily activities and procedures at both restaurant locations. Enhanced financial management through effective oversight of payroll, accounts receivable, accounts payable, and inventory processes. Elevated customer satisfaction by prioritizing service quality and guest experience. Developed employee capabilities through targeted training and support for new hires.
Professional Photographer
RTM Photography
01.2006 - Current
- Delivered accessible and high-quality photography services to the community through effective management of scheduling, online promotion, photo editing, printing, delivery, and bookkeeping processes.
Property Manager and Bookkeeper
Addie Grace Properties
05.2020 - 06.2022
- Oversaw tenant application reviews and identified optimal candidates for property rentals. Managed timely collection of rent and maintained financial records for the business. Conducted regular property inspections to uphold quality standards and addressed tenant concerns promptly.
- (A partner company to Steele’s Dive and Ken Jeter)
Human Resources and Bookkeeper
Steele’s Dive
08.2019 - 06.2022
- Oversaw payroll deposits and financial transactions, ensuring accuracy in accounts receivable and accounts payable. Led efforts in sales data entry and maintained comprehensive profit and loss reports. Resolved significant customer complaints and coordinated data collection for CPA assessments.
- (A partner company to Ken Jeter and Addie Grace Properties)
Office Manager
Ken Jeter
01.2019 - 01.2022
- Directed accounts receivable collections and inventory management to optimize financial operations. Supervised account audits and maintained oversight of accounts receivable and accounts payable activities. Led new hire onboarding initiatives, including paperwork processing and training programs. Administered payroll functions and resolved customer complaints effectively. Analyzed and presented quarterly and yearly data to CPA for strategic insights.
- (A partner company to Steele’s Dive and Addie Grace Property)
Loan Officer
R&R Financial Services
01.2018 - 01.2019
- Oversaw financial loan operations, ensuring efficient handling of repossessions and deposit management. Developed and implemented mail solicitation strategies to enhance customer outreach. Streamlined filing processes for legal documents and garnishments while resolving customer issues effectively.
Bookkeeper
R & R Bookkeeping
01.2016 - 01.2019
- Assisted small businesses and churches with bookkeeping tasks. Supported accounts receivable and payable processes. Managed office operations as needed. Resolved customer service issues effectively. Coordinated sales and scheduling activities. Facilitated online promotions. Collected overdue accounts.
Financial Asst.
Global Outreach
01.2015 - 01.2017
- Oversaw donation management for a network of 250+ missionaries. Directed reconciliation of bank statements to ensure accuracy. Developed comprehensive monthly reports for stakeholders. Supervised phone communications to enhance customer service. Addressed and resolved customer inquiries effectively. Managed deposit processes with precision.
Chief Deputy Treasurer
Phillips County Treasurer’s Office
01.2013 - 01.2014
- Oversaw phone call operations, payroll administration, tax compliance, and bookkeeping activities. Led the preparation of monthly financial reports, managing accounts receivable and accounts payable. Coordinated with state auditors to ensure accuracy of county and city financial records.
Education
High School Diploma - Photoshop Photography Design
East Arkansas Community College
Forrest City, AR01-2010
High school diploma - undefined
Homeschool/Marianna Christian School
Marianna, AR01-2001
Skills
- Computer soft wares that I have worked in Microsoft Word, Office, and Excel, Quick Books, Drake, Blackbaud, Photoshop CS5 Apprentice, Toast, Shopify
- Customer engagement in business settings
- Bookkeeping and planning
- Scheduling and bookkeeping expertise
- Collaborative team management
- Problem resolution
- Operations management
- Team player
Timeline
Property Manager and Bookkeeper
Addie Grace Properties
05.2020 - 06.2022
General Manager/ Human Resources
Spuds / The Gin
10.2019 - Current
Human Resources and Bookkeeper
Steele’s Dive
08.2019 - 06.2022
Office Manager
Ken Jeter
01.2019 - 01.2022
Loan Officer
R&R Financial Services
01.2018 - 01.2019
Bookkeeper
R & R Bookkeeping
01.2016 - 01.2019
Financial Asst.
Global Outreach
01.2015 - 01.2017
Chief Deputy Treasurer
Phillips County Treasurer’s Office
01.2013 - 01.2014
Professional Photographer
RTM Photography
01.2006 - Current
High school diploma - undefined
Homeschool/Marianna Christian School
High School Diploma - Photoshop Photography Design
East Arkansas Community College