ANGELA BILBRO
Brandon
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
14
14
years of professional experience
Work History
LEAD/ JACK DRIVER
KOCH FOODS PLANT
07.2020 - Current
- Tally and scanning finished goods
- Loading of shipments and preparing necessary documents
- Print labels
- Lead the team in right direction
- Receiving, stocking and stacking
- Handle the movement of pallets and cases on and off trailer by using pallet jack
- Assist in receiving, shipping, and general plant duties
CUSTOMER SERVICE REP
XEROX
08.2017 - 07.2020
- Answer calls
- Assist customers with making payments
- Refill medications
- Medical coding
- Computer work
- Data entry
- Work from home
- Take complaints
ASSISTANT MANAGER
WENDYS
04.2015 - 09.2018
- Manage day and night shifts
- Handle money very well
- Stocked and restocked inventory when shipments were received
- Addressed customer inquiries and resolved complaints
- Assigned employees to specific duties to best meet the needs of the store
ASSISTANT MANAGER
SONICS
09.2011 - 09.2018
- Oversee staff performance evaluation
- Inventory
- Greeted customers entering store and responded promptly to customers’ needs
- Trained new employees on menu and kitchen procedures
- Helped to order and stock received food supplies
Education
Diploma -
Northwest Rankin High School
05.2009
Skills
- Efficient and reliable team player
- Fast learner
- Pallet Jack driver
- Customer service
- Medical terminology
- Time management
- Patient-focused
- Professionalism and strong work ethic
- Leadership
- Training and supervisors other
- Remote Work from home experience
- Sanitizing protocols
- Communication skills
- Self-motivated
Timeline
LEAD/ JACK DRIVER
KOCH FOODS PLANT
07.2020 - Current
CUSTOMER SERVICE REP
XEROX
08.2017 - 07.2020
ASSISTANT MANAGER
WENDYS
04.2015 - 09.2018
ASSISTANT MANAGER
SONICS
09.2011 - 09.2018
Diploma -
Northwest Rankin High School
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