Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angela S. Cooper

Coldwater

Summary

With over 20 years of experience performing general office procedures and an in depth knowledge of office management foundations. A capable, determined, confident and well-organized administrative assistant, with extensive experience in supporting mid and senior-level management. I have provided consistent clerical support in my current roll. I am highly approachable with a pleasant attitude and an eagerness to make a positive mark. Effectively managed office operations, utilizing the following skill sets: Computer Proficiency Microsoft Office and Excel. Develop and maintain filing systems in accordance with the company’s established procedures and protocols. Communicate effectively with staff/executives – Effective verbal/written communication skills. First-hand experience in organizing, scheduling appointments and calendar management. Demonstrated ability to maintain the work flow of the office by insuring that all systems are in place and running appropriately. Payroll & Purchasing Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

27
27
years of professional experience

Work History

Facilities Coordinator I

Smith & Nephew
Memphis
03.2020 - Current
  • Assisted in budgeting processes for facility-related expenditures and resource allocation.
  • Developed relationships with service providers to enhance support for facility operations.
  • Processed purchase orders for new materials needed for upkeep or repair of facilities.
  • Managed all facility-related invoices and vendor contracts.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Tracked inventory of cleaning products and materials to maintain optimum supply levels.

Office Manager

Southern Sweepers & Scrubbers
Horn Lake
01.2018 - 12.2020
  • Maintained filing system for records, correspondence and other documents.
  • Implemented office procedures to enhance workflow efficiency and communication.
  • Oversaw inventory management and supply ordering for business needs.
  • Managed office inventory and placed new supply orders.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Executive Administrative Assistant, Facilities Administrative Assistant, Security Dispatcher

Bally’s Casino & Hotel
Robinsonville
01.1999 - 12.2017
  • Performed various secretarial, clerical duties such as documenting, photocopying, faxing, mailing, and organizing files.
  • Sorted mail and distributed incoming communication data, including faxes, letters, and emails.
  • Monitored and maintained eviction reports.
  • Organized the scheduling of meetings, conferences, and events, and distributed minutes.
  • Arranged executive staff travel accommodations and expenses.
  • Maintained office space, weekly schedules, expense reports, help desk tickets, work requests, and credit card expenses.
  • Maintained the guest database, retrieved, and organized information for guest win/loss statements.
  • Purchased office equipment and supplies; contacted vendors for comparison pricing.
  • Filed and recorded corporate documentation, electronic files, inventories, reports, contracts, and permits.
  • Supported staff effectively in assigned project-based work.
  • Implemented office supply inventory and office equipment stock.
  • Initiated a new mail room facility and set up the conference room management.
  • Set up procedures for shipping all outgoing packages via FedEx and USPS.
  • Compiled and coordinated all of the marketing, sponsorship, and donation requests.
  • Maintain contracts and permits for the property.
  • Completed numerous training programs. I.e., Stratton Warren, Kronos, Excel, ACSC, Word, PowerPoint, Emotional Intelligence, CPR, Vehicle Lockout Training, Making Better Decisions, Managing Conflict, Introduction to a Respectful Workplace, Defibrillation Training, Introduction to Supervision, Mountain Bike Safety Course, Outstanding Performance & Dedicated Service Award, Managing Multiple Priorities, Basic Communications, Review of Policy & Procedures, Gaming Industry Training, Conducting Effective Meetings, and Guest Service Part 1 & 2.

Education

High School Diploma -

Horn Lake High
Horn Lake, MS
05-1985

Skills

  • Budget management
  • Vendor management
  • Inventory tracking
  • Purchase order processing
  • Facility maintenance
  • Office administration

Accomplishments

  • Outstanding Performance & Dedicated Service Award in 2012 & 2016.
  • Received 'Employee of the Month' 2 times and nominated on several occasions.
  • Participated in community cleanup projects, Relay for Life and Palmer Children’s Home 5K Run.
  • Won first place in regional talent competition in Robinsonville, MS.

Timeline

Facilities Coordinator I

Smith & Nephew
03.2020 - Current

Office Manager

Southern Sweepers & Scrubbers
01.2018 - 12.2020

Executive Administrative Assistant, Facilities Administrative Assistant, Security Dispatcher

Bally’s Casino & Hotel
01.1999 - 12.2017

High School Diploma -

Horn Lake High

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Angela S. Cooper