Angie Morgan
Bolton
Summary
Highly skilled Senior Office Administrator with experience in administrative, accounting and customer service managerial roles. Proven track record of implementing efficient office management and accounting systems, resulting in significant increases in productivity and cost savings. Experienced in managing all aspects of a business including payroll, sales force and customer service representatives.
Overview
21
21
years of professional experience
Work History
Commercial Administrator Specialist
Snider Fleet Solutions
Richland
10.2024 - Current
- Collaborated with team members to streamline administrative workflows and processes.
- Supported compliance with safety regulations and company policies consistently.
- Communicated effectively with clients to address inquiries and provide support.
- Organized and maintained customer data in the company's database system.
- Coordinated with sales teams to ensure timely delivery of products and services.
- Responded to requests for quotations from potential customers in a timely manner.
- Processed orders from customers, ensuring accuracy of product descriptions, prices, payment terms and shipping details.
- Coordinated with other departments to ensure efficient workflow processes.
Executive Assistant
Haslett Logistics LLC
Ridgeland
04.2022 - 10.2024
- Manage executive calendars, schedule meetings and appointments, and coordinate travel arrangements to optimize time.
- Operate under multi-office and business dynamics as an umbrella company to 5 other businesses
- Onboard all new hire drivers and process insurance and paperwork including adding information to 5 Amazon portals
- Approve timecards and run weekly payroll for 50-75 employees using ADP Workforce
- Manage CRM database to produce new contacts and leads
- Assist at hiring events in Dallas, TX for logistics business
- Communicate effectively with all levels of employees as well as external constituents and stakeholders
President
Jackson Specialty Advertising, Inc.
Clinton
10.2004 - 04.2022
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Handled all aspects of business operations from sales to logistics
- Prepared annual budget forecasts and monitored performance to meet organizational objectives
- Cultivated strong relationships with external partners to foster collaboration and maximize resources
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service
- Managed a sales department of up to 5 employees
- Handled payroll and filed all business taxes including 941s and quarterly reports
- Expanded business to world-wide by gaining government contracts with companies such as Bechtel Construction, USDA
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns
- Managed financial, operational and human resources to optimize business performance
Education
Food Science
Mississippi State University
Starkville, MS01-1996
Skills
- ADP Workforce
- Quickbooks
- Accounts Receivable
- Accounts Payable
- Logistics
- Order processing
- Compliance oversight
- Customer support
- Database management
- Office Management
- Bookkeeping
- Sales Tax
- Workflow coordination
- CRM management
- Payroll administration
- Payment processing
- Invoice management
- Shipping management
- National account management
- Review of contracts
- New hire onboarding
Timeline
Commercial Administrator Specialist
Snider Fleet Solutions
10.2024 - Current
Executive Assistant
Haslett Logistics LLC
04.2022 - 10.2024
President
Jackson Specialty Advertising, Inc.
10.2004 - 04.2022
Food Science
Mississippi State University