Anita Kent
Horn Lake,MS
Summary
Dynamic and skilled Cake Baker with a proven track record at SweetNita's Delectables, excelling in baking techniques and customer relations. Recognized for consistently producing high-quality baked goods while training staff and enhancing product displays. Strong in food safety and sanitation, with a commitment to fostering a collaborative team environment.
Skilled Baker with exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment.
Overview
17
17
years of professional experience
Work History
Cake Baker
SweetNita's Delectables
11.2020 - Current
- Developed and maintained relationships with customers and suppliers.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
- Cleaned and maintained kitchen equipment and oven.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Maintained accurate inventory of baking supplies and ingredients.
- Produced consistently high-quality baked goods for customers.
Night Auditor
Best Western Hotel
04.2013 - 07.2019
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
Manager
McDonald's Restaurant
12.2010 - 09.2013
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Cashier
Scotts Petroleum
08.2008 - 04.2012
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Amanda Elzy High
Greenwood, MS05.
Skills
- Decorating skills
- Baking
- Recipe interpretation
- Food safety and sanitation
- Baking techniques
- Baking recipe improvements
- Pastry preparation
Timeline
Cake Baker
SweetNita's Delectables
11.2020 - Current
Night Auditor
Best Western Hotel
04.2013 - 07.2019
Manager
McDonald's Restaurant
12.2010 - 09.2013
Cashier
Scotts Petroleum
08.2008 - 04.2012
High School Diploma -
Amanda Elzy High
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