Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
21
21
years of professional experience
Work History
Sales Associate
J Lea, Inc
06.2025 - Current
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained knowledge of current sales promotions and product features to support customer decisions.
Operated point-of-sale system efficiently, and ensuring accurate transaction processing
Collaborated with team members to achieve monthly sales targets and optimize business performance.
Participated in training sessions to learn about new products and improve selling techniques.
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Customer Service Representative
June Bugs Downtown Market
03.2025 - Current
Assisted customers in product selection and inquiries, enhancing overall shopping experience.
Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
Managed cash register operations, maintaining accuracy in transactions.
Collaborated with team members to streamline checkout processes
Maintain storefront appearance and cleanliness
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Exhibited high energy and professionalism when dealing with clients and staff.
Cardiac Cath Lab Technologist
Southwest Mississippi Regional Medical Center
03.2005 - 01.2025
Operated and maintained cardiac catheterization equipment, ensuring optimal functionality during procedures.
Assisted physicians in performing diagnostic and interventional cardiac procedures, enhancing patient outcomes.
Monitored patient vital signs throughout procedures, promptly addressing any complications or changes.
Educated patients on pre- and post-procedure care, improving patient understanding and satisfaction.
Conducted regular quality assurance checks on equipment and procedures, ensuring compliance with regulatory standards.
Supported successful interventions by setting up devices such as balloons, stents, and pacemakers for proper use during procedures.
Maintained accurate inventory levels of supplies, ensuring timely replenishment to prevent disruption in service delivery.
Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
Senior Engineer (Geomatics) at LEA Associates South Asia Pvt. Ltd. (A LEA Group of Company)Senior Engineer (Geomatics) at LEA Associates South Asia Pvt. Ltd. (A LEA Group of Company)